About the job
Join Our Team as a Veterinary Receptionist!
Stevenson Village Veterinary Hospital is seeking a dedicated full-time or part-time Front-Desk Receptionist to serve as the first point of contact for our valued veterinary clients. In this vital role, you will help establish a welcoming atmosphere for pet owners and their furry companions. We are looking for a customer service enthusiast who thrives in a dynamic environment, effectively communicates, and has a genuine passion for animal care.
What We Offer:
- A comprehensive benefits package, including medical, dental, and vision insurance for full-time employees.
- Paid time off and a 401(k) plan for full-time employees.
- Opportunities for professional development.
- Employee pet discount because we recognize that pets are family too!
Salary: $18 - $20 per hour, based on skills, experience, and qualifications.
Schedule: Both full-time and part-time positions available. Typical shifts include 7:00 AM – 6:15 PM, 7:00 AM – 1:00 PM, and 12:00 PM – 6:15 PM, with occasional Saturday shifts from 9:00 AM – 1:00 PM.
Your Key Responsibilities:
- Welcome clients and their pets, complete the appointment sign-in process, confirm appointment details, and guide clients to exam rooms.
- Manage accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Respond to client calls regarding appointments, hospital inquiries, medication refills, and other requests. Initiate outbound calls for appointment reminders and follow-ups.
- Possess knowledge of common vaccination protocols, basic lab tests, prevalent diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to enhance the client experience.

