About the job
At FourKites, we are on a mission to solve intricate challenges that have real-world implications. Our platform enhances the efficiency, agility, and sustainability of global supply chains, serving clients from industries such as healthcare and retail.
We invite you to join a diverse team of innovative problem solvers who celebrate individuality, prioritize empathy, and foster an inclusive environment.
We are looking for a dynamic Vice President of Professional Services who will play a crucial role in shaping and leading our global professional services organization during a transformative phase. Your leadership will be pivotal in building and scaling a high-performing team tasked with executing complex enterprise implementations that encompass Order Visibility, Inventory Management, Transportation Management, and advanced AI-driven automation solutions for Global 1000 enterprises.
Your team will oversee comprehensive implementations that involve multi-system integrations (ERP, OMS, WMS, TMS, YMS), AI feature deployments, and robust change management—effectively dismantling enterprise silos to achieve cohesive supply chain visibility and informed decision-making. This includes directing a group of Implementation and Project Managers responsible for orchestrating end-to-end order-to-delivery transformations.
This strategic leadership role reports directly to the President of Product, Technology, and Operations, holding responsibility for service delivery excellence, team performance, and financial outcomes. This alignment is essential as we navigate the complexities of deploying AI-driven solutions alongside traditional enterprise integrations.

