About the job
About BJAK
At BJAK, we are dedicated to developing innovative application platforms on a global scale, with a mission to foster successful businesses while enhancing societal efficiency.
We pioneered the first and leading insurance platform in Southeast Asia that is revolutionizing the insurance industry. Currently, our platform caters to over 8 million users across the region.
Our commitment continues as we explore new and superior applications, especially as they become increasingly integrated with AI technology.
Our team boasts exceptional talent, high motivation, and a strong focus on engineering and product excellence, all within a flat organizational structure. Every member is expected to be hands-on and contribute directly to our mission.
Why This Role Matters
• Transform the CEO’s vision into precise operational priorities.
• Propel company-wide execution and accountability.
• Supervise and enhance operations across various departments.
• Identify bottlenecks, resolve issues, and implement scalable systems.
• Ensure that every initiative aligns with the company’s goals.
Key Responsibilities
Strategic Planning & Execution
• Collaborate with the CEO to define and track strategic goals, OKRs, and company initiatives.
• Translate strategic plans into actionable operational roadmaps.
• Identify process gaps, eliminate inefficiencies, and scale impactful initiatives.
• Ensure timely alignment and delivery across all departments.Operational Management
• Oversee daily operations to guarantee productivity and compliance.
• Manage timelines, reporting, collections, and invoicing processes.
• Establish standard operating procedures and monitor performance metrics.
• Foster execution discipline and consistency across teams.Financial & Resource Management
• Supervise billing, collections, and operational cost management.
• Ensure timely and accurate documentation of financial activities.
• Collaborate with the Finance department to manage budgets and optimize expenditure.
• Provide regular updates on performance and progress to senior management.Executive Enablement
• Prepare data, analyses, and recommendations for executive decision-making.
• Prioritize and manage the CEO’s operational agenda and communication.
• Draft professional materials for internal teams, partners, and board members.Cross-Functional Leadership
• Lead and structure leadership meetings, off-sites, and project reviews.
• Collaborate closely with departmental heads to drive organizational success.

