About the job
About ShipMonk
At ShipMonk, we are more than just a third-party logistics provider; we are a growth partner for merchants. Our state-of-the-art technology and a network of owned fulfillment centers enable high-growth ecommerce and direct-to-consumer brands to thrive. With over 2,500 team members across five countries, we are dedicated to transforming fulfillment by offering fast click-to-delivery, real-time inventory management, and customized solutions—all with a merchant-first approach.
Why Choose ShipMonk?
Our commitment to long-term success is driven by five key differentiators that position us as true partners to our merchants.
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers are strategically located across the US, Canada, Mexico, the U.K., and Mainland Europe. We maintain quality and consistency by never outsourcing.
- Proprietary Technology: Our AI-powered platform eliminates the need for tribal knowledge, providing a real-time, unified view of inventory and orders for enhanced control and visibility.
- Unrivaled Support: We offer personalized, hands-on support with a global reach. Our dedicated teams are available on-site at every fulfillment center to assist whenever needed.
- Transparent Pricing: We believe in honest, long-term relationships. Our all-inclusive pricing structure ensures predictable costs without hidden fees or surprises.
- Future-Focused: We invest over $10 million annually in R&D to continuously enhance our technology and services, ensuring merchants can grow with a dependable partner.

