About the job
The Weddings & Groups Sales Executive plays a pivotal role in the growth and management of group and wedding business for our luxurious boutique hotel in Cancún. This position focuses on generating leads, coordinating event logistics, and delivering exceptional guest experiences that are in perfect harmony with our hotel’s upscale standards.
As a key player, you will handle inquiries, prepare tailored proposals, and assist in the orchestration of destination weddings, social gatherings, private events, and group accommodations. Building and maintaining strong relationships with clients and partners is essential to success in this role.
Key Responsibilities
Sales & Lead Management
Respond promptly to wedding and group inquiries, providing comprehensive details about our hotel’s event and accommodation offerings.
Assist in crafting customized proposals, contracts, and event packages tailored to meet client needs.
Support the sales team in achieving revenue targets for group and wedding business.
Maintain active communication with wedding planners, travel advisors, and event coordinators.
Conduct site inspections and virtual presentations for potential clients.
Event Coordination Support
Assist in coordinating event details between clients and internal departments such as Food & Beverage, Operations, and Front Office.
Ensure that all event information is accurately communicated to operational teams.
Support the successful execution of destination weddings, group events, and social celebrations.
Client Relationship Management
Act as a primary point of contact for clients during the planning process.
Deliver personalized service that embodies the hotel’s luxury boutique experience.
Assist in ensuring guest satisfaction throughout the planning journey.
Administrative Responsibilities
Maintain accurate records of leads, bookings, and contracts within the hotel’s CRM system.
Prepare sales reports, event summaries, and other required documentation.
Track room blocks and event details for upcoming weddings and groups.

