About the job
MACE William Street in Co. Limerick is seeking a dedicated and experienced Weekend Deli Supervisor.
POSITION OVERVIEW:
As a Weekend Deli Supervisor, you will play a pivotal role in supporting management while ensuring that the fresh foods department operates profitably and efficiently. Your commitment to maintaining high standards of hygiene and product quality will be essential for delivering exceptional service.
KEY RESPONSIBILITIES:
Oversee the daily operations of the fresh food department, ensuring alignment with management directives.
Supervise team activities to ensure timely completion of tasks while meeting quality standards.
Guarantee top-notch customer service at all times.
Conduct mandatory training sessions as required by management.
Facilitate induction and ongoing training as part of the team development process.
Ensure compliance with HACCP regulations in all fresh food operations.
Maintain familiarity with the BWG Food Safety Manual and its requirements.
Communicate issues effectively to management.
Engage proactively with external auditors as assigned.
CUSTOMER SERVICE:
Enhance customer experiences by exemplifying friendly and efficient service.
Assist customers with inquiries regarding products in the fresh food department.
Address customer complaints professionally, escalating to management as necessary.
OPERATIONAL EXCELLENCE:
Organize the preparation and serving of high-quality fresh food products in line with departmental needs.
Ensure product presentation meets the highest standards according to department planograms.
Manage customer orders efficiently to ensure timely delivery.
Stay informed about fresh food offerings and current promotions.
Maintain hygiene standards in all fresh food equipment and storage areas, adhering to cleaning schedules.
Implement stock handling practices to minimize waste.
Monitor adherence to portion control policies.
Assist with inventory management as required.

