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Join Adeeba BPO as a Call Center Representative for UK/US Inbound Voice Process

On-site Full-time

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Experience Level

Entry Level

Qualifications

Requirements:Excellent communication skills in English (both verbal and written). Prior experience in a call center or customer service role is preferred but not mandatory. Ability to work in a fast-paced environment. Strong problem-solving skills and a customer-oriented mindset. Willingness to work flexible hours.

About the job

Are you a dynamic individual with a passion for customer service? Adeeba BPO is currently seeking enthusiastic Call Center Representatives for our inbound voice process serving the UK and US markets. In this role, you will be the first point of contact for our clients, providing exceptional service and support.

Key Responsibilities:

  • Engage with customers over the phone, addressing inquiries and resolving issues efficiently.
  • Provide accurate information about products and services.
  • Document customer interactions and feedback to improve service delivery.
  • Collaborate with team members to enhance customer satisfaction.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading BPO service provider based in Kolkata, India. We specialize in delivering top-notch customer service solutions to clients in various industries across the globe. Our commitment to excellence and a supportive work environment makes us a preferred choice for both employees and clients.

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