Qualifications
To qualify for this position, candidates must:Have at least 6 months of experience in an Outbound Technical Support process. Be adept at closing calls and processing payments from customers. Exhibit confidence in pitching service plans to customers. Demonstrate fluency in English. Be comfortable working night shifts.
About the job
Adeeba E Services Pvt Ltd is actively seeking candidates for our Inbound Technical Support Process for US shifts. We offer an exciting opportunity to join our team with significant salary hikes and incentive bonuses.
As a Technical Support Executive, you will handle inbound calls from customers regarding issues related to printers, routers, emails, and more. Your responsibilities include accurately diagnosing customer issues and recommending appropriate service plans and software solutions.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a premier provider of online technical support services, assisting consumers and small businesses with a diverse array of computing and communication devices and software. Utilizing our proprietary Digital Service Cloud technology, we deliver exceptional support services to millions of customers around the world, available on-demand.