About the job
About the Role
Adeeba E Services is seeking dedicated Technical Support Executives to join our dynamic team in Kolkata. This is a fantastic opportunity for individuals passionate about technology and customer service. You will play a crucial role in assisting UK clients by providing top-notch technical support and resolving their issues efficiently.
Key Responsibilities
- Provide excellent technical support to clients via phone, email, and chat.
- Diagnose and troubleshoot technical issues efficiently.
- Guide customers through step-by-step solutions and ensure a high level of customer satisfaction.
- Document issues and track resolution progress.
- Work collaboratively with team members to improve support processes.
