Join Adeeba E Services as a Technical Support Executive

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess strong problem-solving skills, excellent communication abilities, and a passion for helping others. A basic understanding of computer systems and troubleshooting is preferred. Previous experience in a technical support role is advantageous but not mandatory.

About the job

Adeeba E Services is seeking dedicated individuals to fill the role of Technical Support Executive. This is an excellent opportunity for those looking to start their career in technical support and customer service. You will be responsible for assisting clients with technical issues, providing solutions efficiently, and ensuring a high level of customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support services based in Kolkata, India. We pride ourselves on delivering exceptional customer service and innovative solutions to our clients. Join our dynamic team and be part of a growing organization that values your contributions.

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Join Adeeba E Services as a US Technical Support Executive

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Adeeba E Services is seeking motivated individuals to join our team as US Technical Support Executives. In this role, you will provide exceptional customer service and technical support to our clients in the United States. If you have a passion for technology and enjoy helping others, we want to hear from you!

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Adeeba E Services Pvt Ltd is actively seeking skilled individuals for our Inbound Technical Support Process for the US Shift. This role involves receiving inbound calls from customers experiencing issues with printers, routers, emails, and more. Your primary responsibility will be to accurately analyze customer concerns and offer relevant service plans and software solutions.Key Responsibilities:Handle incoming customer calls and provide technical support.Analyze issues related to computing devices and software.Effectively pitch service plans and close sales.Process payments from customers.Candidate Profile:Minimum of 6 months experience in an outbound technical support role.Confidence in closing calls and handling customer transactions.Exceptional fluency in English is required.Willingness to work night shifts.

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Are you looking to kickstart your career in technical support? Adeeba E Services is seeking motivated and enthusiastic individuals to join our team as US Technical Support Executives. In this role, you will assist customers in resolving technical issues, providing exceptional service while enhancing their experience with our products.As part of our dynamic team, you will receive comprehensive training and support to equip you with the skills necessary for success in a fast-paced environment. If you possess strong communication skills and a passion for helping others, we want to hear from you!

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