About the job
Adeeba E Services Pvt Ltd is excited to offer an exceptional opportunity for individuals looking to build a successful career in inbound technical support. We are seeking enthusiastic and customer-oriented candidates to join our dynamic team in Kolkata. In this role, you will engage with customers to provide top-notch technical assistance, troubleshoot issues, and ensure a seamless experience.
Key Responsibilities:
- Responding to customer inquiries via phone and chat.
- Diagnosing technical issues and providing effective solutions.
- Maintaining customer satisfaction through excellent service.
- Documenting customer interactions and feedback.
