Join Adeeba for Inbound Technical Support Services

Adeeba E-Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To succeed in this role, you should possess the following qualifications:Strong communication skills in English. Basic understanding of computer systems and networks. Prior experience in technical support is a plus. A customer-oriented mindset and problem-solving ability.

About the job

Your responsibilities will include:

Responding to customer calls and emails regarding technical issues.
Diagnosing and troubleshooting software and hardware problems.
Providing step-by-step solutions and support to customers.
Documenting customer interactions and solutions provided.

About Adeeba E-Services Pvt Ltd

Adeeba E-Services Pvt Ltd is a leading provider of technical support solutions, dedicated to delivering exceptional customer service. Our team is committed to innovation and excellence in the tech industry, making us a trusted partner for our clients.

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