Join Adeeba for Inbound Technical Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in English. Ability to troubleshoot technical issues efficiently. Prior experience in customer service or technical support is an advantage. Willingness to work flexible hours, including weekends and holidays.

About the job

Are you passionate about providing exceptional technical support? Join Adeeba E Services Pvt Ltd as part of our inbound technical support team! In this role, you will assist customers with their technical inquiries and ensure they receive the highest quality of service. If you have strong communication skills and a knack for problem-solving, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technology-driven solutions, committed to delivering top-notch customer service and support. Our team is dedicated to enhancing customer satisfaction through innovative solutions and exceptional service.

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Are you passionate about technology and customer service? Join our team at Adeeba E-Services Pvt Ltd as an Inbound Technical Support Specialist! In this dynamic role, you will assist customers with technical inquiries and provide solutions to enhance their experience.Your responsibilities will include:Responding to customer calls and emails regarding technical issues.Diagnosing and troubleshooting software and hardware problems.Providing step-by-step solutions and support to customers.Documenting customer interactions and solutions provided.

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Adeeba E Services Pvt Ltd is urgently seeking enthusiastic individuals to join our team as Inbound Technical Support Specialists for our US shift.Enjoy a competitive salary along with significant incentives!Your primary responsibilities will include responding to inbound calls from customers regarding technical issues related to printers, routers, emails, etc. You will analyze problems effectively and promote relevant service plans and software solutions.

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