Join Adeeba Group as a Technical Support Executive - Inbound Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Excellent communication skills in English. Prior experience in a technical support role is a plus. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with technical products and services is preferred.

About the job

Adeeba Group is seeking a dedicated and enthusiastic Technical Support Executive for our inbound process. In this role, you will be responsible for resolving customer inquiries and technical issues via phone and email. You will provide exceptional support and ensure customer satisfaction by effectively troubleshooting and guiding them through solutions.

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner.
Diagnose and resolve technical issues related to our products and services.
Document interactions and solutions provided to customers.
Work collaboratively with other team members to improve service delivery.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a dynamic and growing company located in Kolkata, specializing in providing innovative solutions in the tech support domain. Our mission is to deliver top-notch customer service and technical support, ensuring our clients achieve their goals efficiently.

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Join Adeeba BPO: Inbound Technical Support Executive

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Join Adeeba BPO for Inbound Technical Support

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Are you ready to embark on a rewarding career in inbound technical support? Join Adeeba BPO, a leading player in the outsourcing industry located in Kolkata. We are looking for enthusiastic individuals who are passionate about technology and customer service.As a member of our team, you will handle customer inquiries, troubleshoot technical issues, and provide exceptional support to ensure a seamless experience for our clients. If you're a problem solver with a knack for technology, we want to hear from you!

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Join Adeeba BPO for Inbound Technical Support - Immediate Openings

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Adeeba E Services Pvt Ltd is actively seeking candidates for our Inbound Technical Support Process for US shifts. We offer an exciting opportunity to join our team with significant salary hikes and incentive bonuses.As a Technical Support Executive, you will handle inbound calls from customers regarding issues related to printers, routers, emails, and more. Your responsibilities include accurately diagnosing customer issues and recommending appropriate service plans and software solutions.

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Join Adeeba BPO as an Inbound Technical Support Executive for US Shifts

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We are urgently seeking enthusiastic individuals for our Inbound Technical Support Process for US shifts. This is a fantastic opportunity to join our team at Adeeba BPO and earn a significant salary increase along with performance-based incentives.Job Responsibilities:Handle inbound calls from customers regarding technical issues with printers, routers, emails, and other devices.Accurately diagnose problems and recommend appropriate service plans and software solutions.Candidate Profile:Minimum 6 months of experience in an Outbound Technical Support process.Proven ability to close calls and process payments effectively.Strong confidence in pitching service plans to customers.Exceptional fluency in English is a must.Willingness to work night shifts.Benefits and Facilities:Fixed salary paid on the 1st of every month directly into your salary account, along with substantial incentives.Enjoy 24 leaves per year, including compensatory offs and birthday leaves.Daily and monthly performance incentives, along with spot incentives.No extension of shift timings.Medical benefits.Salary: Competitive salary structure with no upper limit for the right candidate.For inquiries, please contact HR at +91 7686839463 or +91 9804149788.

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Adeeba E Services Pvt Ltd is urgently seeking enthusiastic individuals to join our team as Inbound Technical Support Specialists for our US shift.Enjoy a competitive salary along with significant incentives!Your primary responsibilities will include responding to inbound calls from customers regarding technical issues related to printers, routers, emails, etc. You will analyze problems effectively and promote relevant service plans and software solutions.

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Adeeba E Services is excited to announce openings for Inbound Technical Support Executives for the US Night Shift. This is a fantastic opportunity to join a reputable international BPO and be part of a dynamic team.As an Inbound Technical Support Executive, your primary responsibility will be to manage inbound calls from customers, providing them with expert assistance and support.Key Details:1) Process: Inbound Voice Support.2) Shifts: Night (9:00 PM - 7:00 AM).3) Salary: ₹15,000 to ₹20,000 (Fixed) plus Incentives.4) Experience: Minimum 6 months in Outbound or Inbound processes.5) Communication: Exceptional English communication skills are a must.6) Salary Payment: Paid on the 1st of every month.Perks & Benefits:• Attractive performance-based incentives.• Attendance bonuses.• Special payouts on birthdays.• Referral bonuses for employee referrals.• Regular spot, monthly, and yearly incentives.• A supportive working environment fostering growth and advancement opportunities.

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Join Our International BPO Team as an Inbound Technical Support Executive

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Are you passionate about providing exceptional technical support? Join our dynamic team at Adeeba E-Services Pvt. Ltd. as an Inbound Technical Support Executive. You will be the first point of contact for our valued customers, assisting them with their technical queries and ensuring a seamless customer experience.In this role, you will: Provide prompt and effective technical assistance to customers over the phone.Diagnose technical issues and offer appropriate solutions.Maintain detailed records of customer interactions and technical issues.Collaborate with team members to enhance service delivery and customer satisfaction.

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Join Adeeba E Services as an Inbound Technical Support Executive!

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Adeeba E Services Pvt Ltd is actively seeking skilled individuals for our Inbound Technical Support Process for the US Shift. This role involves receiving inbound calls from customers experiencing issues with printers, routers, emails, and more. Your primary responsibility will be to accurately analyze customer concerns and offer relevant service plans and software solutions.Key Responsibilities:Handle incoming customer calls and provide technical support.Analyze issues related to computing devices and software.Effectively pitch service plans and close sales.Process payments from customers.Candidate Profile:Minimum of 6 months experience in an outbound technical support role.Confidence in closing calls and handling customer transactions.Exceptional fluency in English is required.Willingness to work night shifts.

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Join Our Team as an Inbound Technical Support Executive - Kolkata

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Are you passionate about providing top-notch technical support? Adeeba E Services Pvt Ltd is seeking motivated individuals to join our inbound tech voice process team in Kolkata. In this role, you will assist customers with their technical queries and ensure a seamless experience.Responsibilities include:Providing technical support to customers via voice communication.Resolving customer issues promptly and effectively.Maintaining high levels of customer satisfaction.

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We are looking for skilled professionals to join our Inbound Technical Support Team for the US shift. This role involves handling incoming calls from customers regarding issues related to printers, routers, emails, and more.Key Responsibilities:Receive and manage inbound customer calls.Diagnose technical issues accurately and provide suitable solutions.Promote and sell relevant service plans and software to customers.Qualifications:Minimum 6 months of experience in an Outbound Technical Support process.Proven ability to close calls and process payments.Exceptional English communication skills.Willingness to work night shifts.Benefits:Competitive salary disbursed on the 1st of every month, along with lucrative incentives.24 leaves per year, including compensatory offs and birthday leaves.Incentives awarded daily and monthly, with additional spot bonuses.Fixed shift timings with no extensions.Medical benefits included.

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Join Adeeba Group as a Technical Support Executive - Inbound Process

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Technical Support and Sales Executives for Inbound BPO

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Join Adeeba E Services as an Inbound Technical Support Executive in Kolkata

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Adeeba E Services is actively seeking talented Inbound Technical Support Executives for our US Night Shift. This role primarily involves assisting customers through inbound calls to address their technical inquiries efficiently.Key Responsibilities:Handle inbound voice calls while providing exceptional customer service.Shift Details:Night Shift: 9:00 PM - 7:00 AMCompensation:Salary: ₹15,000 - ₹20,000 (fixed) plus performance-based incentives.Experience:Minimum 6 months of experience in inbound or outbound processes.Requirements:Proficiency in English communication skills.Ability to close calls effectively and process payments.Age limit: 18-35 years.Benefits:Attractive performance incentives.Attendance allowances.Special payouts on birthdays and for employee referrals.Opportunity for on-spot, monthly, and yearly incentives.Supportive work environment fostering growth and development.

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