About the job
Adeeba Group is seeking motivated individuals to join our team as US Inbound Tech Process Specialists. In this role, you will provide exceptional technical support to our US-based customers via phone and chat. Your expertise will help resolve issues and enhance customer satisfaction.
Responsibilities include:
- Responding to technical inquiries from customers
- Diagnosing and troubleshooting technical issues
- Providing guidance on product usage and features
- Maintaining accurate records of customer interactions
