About the job
Are you passionate about technology and customer service? Adeeba Group is seeking enthusiastic individuals to join our team as Inbound Tech Support Specialists. In this role, you will assist customers with their technical inquiries, ensuring a high level of satisfaction with our services.
Key Responsibilities:
- Provide prompt and accurate technical support via inbound calls.
- Troubleshoot and resolve customer issues related to software and hardware.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service delivery.
