Qualifications
Key Responsibilities:Provide excellent customer service by answering inbound calls related to technical support. Diagnose and resolve technical issues efficiently. Document customer interactions and technical issues in our system. Collaborate with team members to improve service quality. Qualifications:High School Diploma or equivalent; Bachelor’s degree preferred. Previous experience in a tech support role is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities. Familiarity with computer systems and software.
About the job
Are you passionate about technology and providing exceptional customer service? Join our reputable International BPO in Kolkata as an Inbound Tech Support Specialist. In this dynamic role, you will assist customers with troubleshooting and resolving technical issues, ensuring a seamless experience.
We are looking for enthusiastic individuals who thrive in a fast-paced environment and are eager to learn. If you possess strong communication skills and a problem-solving mindset, we want to hear from you!
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a leading provider of business process outsourcing solutions. Based in Kolkata, we pride ourselves on our commitment to delivering high-quality service and support to our clients. Our dynamic team is dedicated to fostering a collaborative work environment that encourages professional growth and development.
