Qualifications
To be successful in this role, you should possess the following qualifications:Excellent communication skills in English (both verbal and written). Strong technical knowledge and the ability to troubleshoot hardware and software issues. Previous experience in a tech support role is preferred but not mandatory. A proactive attitude with a focus on customer satisfaction. A Bachelor's degree in a relevant field is an advantage.
About the job
Are you passionate about technology and customer service? Join our dynamic team at Adeeba E-Services Pvt Ltd, a leading international BPO, as an Inbound Tech Support Executive. In this role, you will be the first point of contact for our clients in the UK and US, providing exceptional support and solutions to their technical queries.
As a Tech Support Executive, you will troubleshoot issues, guide customers through problem resolution, and ensure satisfaction with our services. This is an exciting opportunity to grow your career in a fast-paced environment while making a real impact on our customers' experiences.
About Adeeba E-Services Pvt Ltd
Adeeba E-Services Pvt Ltd is a renowned international BPO based in Kolkata, dedicated to providing top-quality services to clients across various sectors. We pride ourselves on our commitment to excellence and our supportive work environment that fosters professional growth and development.
