Join Our Team as a US Inbound Technical Support Executive

Adeeba E Services Private LimitedKolkata

On-site Full-time ₹180K/yr - ₹240K/yr

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Experience Level

Experience

Qualifications

Ideal candidates will possess the following qualifications:• High School diploma or any graduate degree.• Excellent communication skills in English.• A minimum of 6 months of experience in either Outbound or Inbound technical support is required.• Ability to effectively close calls and handle payments through various gateways.• Age requirement: 18 to 35 years.• Candidates from domestic BPO backgrounds and freshers will not be considered.

About the job

Adeeba E Services is actively seeking motivated individuals to join our team as Inbound Technical Support Executives for the US shift (Night Shift).

In this role, you will be responsible for managing inbound calls and providing exceptional technical support to our clients.

Key Responsibilities:
1) Process: Inbound Voice Support.
2) Shift Timing: Night (9:00 PM - 7:00 AM).
3) Salary Range: ₹15,000 to ₹20,000 (fixed) plus performance-based incentives.
4) Required Experience: Minimum 6 months in Outbound or Inbound support.
5) Communication Skills: Excellent English proficiency is a must.

Perks and Benefits:
• Attractive performance incentives.
• Attendance allowances.
• Additional payouts on birthdays.
• Referral program bonuses.
• Monthly and yearly incentives.
• A supportive work environment fostering growth and opportunity.

About Adeeba E Services Private Limited

Adeeba E Services is a leading provider of technology and services, operating prominent online and mobile marketplaces in retail and wholesale trade, cloud computing, and various other services. We empower consumers, merchants, and other stakeholders to engage in commerce within our expansive ecosystem.

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