About the job
Are you passionate about technology and customer service? Adeeba E Services Pvt Ltd is seeking dedicated individuals to join our team as Inbound Technical Support Specialists during the night shift. In this role, you will be the first point of contact for customers, helping them resolve technical issues and providing exceptional service.
As a Technical Support Specialist, your responsibilities will include:
- Responding to inbound customer inquiries via phone and chat.
- Diagnosing technical issues and providing solutions to customers.
- Documenting customer interactions and maintaining accurate records.
- Collaborating with team members to improve service delivery.
