Join Our Team as an Inbound Technical Support Specialist

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should possess:Excellent communication skills in English. Strong problem-solving abilities. Basic understanding of technical troubleshooting. Ability to work in a fast-paced environment. Prior experience in a customer service role is a plus.

About the job

Key responsibilities include:

Handling inbound calls related to technical issues.
Diagnosing and troubleshooting customer problems.
Providing exceptional customer service and support.
Maintaining detailed records of customer interactions.

If you have a knack for technology and enjoy helping others, we want to hear from you!

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, known for our commitment to excellence and our dynamic work environment. We pride ourselves on fostering a culture of innovation and personal growth for all our employees.

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Are you passionate about technology and customer service? At Adeeba E Services Pvt Ltd, we are looking for dedicated individuals to join our Inbound Technical Support team. As a specialist, you will be the first point of contact for our customers, assisting them with their technical inquiries and providing effective solutions.Key responsibilities include:Handling inbound calls related to technical issues.Diagnosing and troubleshooting customer problems.Providing exceptional customer service and support.Maintaining detailed records of customer interactions.If you have a knack for technology and enjoy helping others, we want to hear from you!

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Join Our Team as an Inbound Technical Support Specialist

Experience Level

Qualifications

About the job

About Adeeba E Services Pvt Ltd

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