Join Our Team as an International Tech Sales Executive – Inbound Voice

Adeeba e-Services Private LimitedKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, you should have: • 1-2 years of experience in inbound/outbound technical support within an international BPO setting.• A proven ability to close calls and provide accurate resolutions to customer issues.• Strong troubleshooting skills related to various technical products, including computers, printers, and mobile devices.• Flexibility to work night shifts as required.

About the job

Are you an enthusiastic professional with experience in international tech sales? Adeeba e-Services is looking for skilled individuals to join our inbound voice team. In this dynamic role, you will assist customers with their technical issues and provide exceptional service.

Your responsibilities will include:
• Handling inbound calls and addressing customer inquiries effectively.
• Troubleshooting technical issues related to computers, printers, broadband, routers, and email services.
• Demonstrating excellent communication skills in English to ensure customer satisfaction.
• Closing calls and resolving customer issues efficiently.
• Working flexible night shifts to cater to our global clientele.

About Adeeba e-Services Private Limited

Adeeba e-Services Private Limited is a leading provider of 24/7 technical support for customers in the USA, specializing in printers, routers, and email services. We also offer website development services to both national and international businesses, ensuring top-notch solutions tailored to our clients' needs.

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