Qualifications
Excellent verbal communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Prior experience in technical support or customer service is a plus. Basic understanding of computer systems and software applications. Ability to work in a fast-paced environment and handle multiple tasks.
About the job
Are you passionate about helping others and solving technical challenges? Join Adeeba E Services Pvt Ltd as an Inbound Technical Support Specialist in our voice process team. In this role, you will be the first point of contact for customers seeking assistance with their technical issues, providing exceptional service and support.
You will be responsible for troubleshooting, diagnosing, and resolving customer inquiries effectively while ensuring a positive customer experience. Your ability to communicate clearly and empathize with customers will be key to your success in this position.
About Adeeba E Services Pvt Ltd
Adeeba E Services Pvt Ltd is a leading provider of outsourced customer support solutions. Based in Kolkata, we pride ourselves on delivering high-quality service and support to our clients. Our team is dedicated to fostering a collaborative and innovative work environment, where employees can grow and develop their skills.
