Join Our Team: Inbound Technical Support Specialist

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess:Strong communication skills, both verbal and writtenBasic knowledge of computer systems and softwareAbility to work in a fast-paced environmentPrior experience in technical support is a plus, but not mandatoryWillingness to learn and adapt to new technologies

About the job

Key responsibilities include:

Answering inbound calls and responding to customer inquiries
Diagnosing technical issues and providing effective solutions
Documenting customer interactions and maintaining accurate records
Collaborating with team members to improve processes and customer satisfaction

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of innovative customer support solutions. Based in Kolkata, we pride ourselves on our commitment to excellence and customer satisfaction. Our dynamic team is dedicated to delivering top-notch services to our clients while fostering a supportive and inclusive work environment.

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