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Experience Level
Entry Level
Qualifications
Qualifications & Skills : • A Bachelor’s degree in Business Administration, Economics, Engineering, Data Analytics, or a related field is preferred. • Strong analytical and problem-solving capabilities, with a keen eye for detail. • Proficiency in data manipulation using Excel or Google Sheets is required; familiarity with Power BI or Tableau is a plus. • Excellent communication and presentation skills in both English and Arabic. • Prior internship experience or 1–2 years in operations, consulting, customer service analysis, or process improvement is advantageous; however, fresh graduates with strong analytical skills will also be considered.
About the job
Join our dynamic team as a Junior Operations Analyst, where your analytical skills will help enhance our clients' operational processes. In this pivotal role, you will collaborate with senior team members to analyze customer operations, pinpoint inefficiencies, and contribute to data-driven recommendations. Your responsibilities will include gathering information, conducting structured analyses, and producing clear presentations and reports in conjunction with senior consultants and client teams.
Key Responsibilities:
• Support operational assessments across customer service, back-office workflows, and support processes.
• Collect, validate, and analyze data from various sources, including performance metrics and interviews.
• Assist in preparing insightful reports, dashboards, and presentations for stakeholders and clients.
• Engage in meetings, workshops, and interviews with customer operation teams.
• Monitor ongoing performance metrics and follow up on actions taken.
• Collaborate with project managers and senior analysts to meet project deadlines.
About ssc-hr
At ssc-hr, we are dedicated to enhancing operational excellence for our clients through innovative solutions and expert analysis. Our team thrives on collaboration and is committed to delivering impactful insights that drive success.
As an Operations Manager at Tagaddod, you will spearhead daily warehouse operations, ensuring peak productivity, safety, quality, and service excellence. This pivotal role demands strong operational acumen, analytical prowess, and leadership expertise to enhance efficiency, mitigate losses, and ensure cohesive collaboration among various teams.Key Responsibi…
talent3600 seeks an Operations Manager based in Cairo, Al Qāhirah, Egypt. This position plays a central role in overseeing agency operations and ensuring projects move smoothly from start to finish. Role overview The Operations Manager coordinates daily activities across departments, manages workflows, and keeps a close eye on project timelines. The focus is on improving efficiency, making the best use of resources, and supporting timely project delivery. Clear communication within the agency and with clients is a key part of the job. Main responsibilities Supervise daily operations across all agency departments Design, implement, and refine Standard Operating Procedures (SOPs), workflows, and processes Guide projects from initial brief through to final delivery Track project timelines, deadlines, and delivery quality Coordinate work between creative, accounts, media, and production teams Manage workload distribution and support resource planning Identify operational inefficiencies and implement solutions Maintain clear communication between internal teams and with clients Assist department heads with team performance and capacity management Monitor and evaluate productivity and operational KPIs Contribute to operational budgeting and oversee project expenses Optimize use of tools, systems, and internal resources Support forecasting for operational and resource needs Handle operational escalations and resolve workflow or delivery issues Facilitate coordination between management, teams, and stakeholders Prepare regular operational reports for management Analyze workflows and performance metrics to recommend improvements Encourage continuous improvement of agency operations and efficiency Requirements Bachelor’s degree in Business Administration, Marketing, or a related field 2–5 years of experience in operations or project management Background in marketing or advertising agencies Experience managing cross-functional teams and workflows Strong leadership, organizational, and problem-solving skills Proficiency with project management tools such as Asana, Monday, Trello, or similar Understanding of campaign lifecycles and agency operations Effective communication skills in both English and Arabic Comfortable working in a fast-paced setting Experience in digital marketing or media agencies is a plus Benefits Social and medical insurance Laptop allowance Working conditions Location: Maadi/Cairo Schedule: Sunday is a fixed work-from-home day. Monday to Thursday, 10:00 AM to 6:00 PM
Scale Army Careers is seeking an Inventory & Operations Manager to join the team in Egypt. This position centers on overseeing inventory processes and ensuring daily operations run smoothly. Strong organizational habits and a sharp eye for detail are important for success in this role. Key responsibilities Monitor inventory levels and ensure stock meets the needs of the business Coordinate with suppliers to handle orders and track deliveries Assist with daily operational tasks across different teams Requirements Experience organizing and managing inventory systems Ability to track and report details accurately Comfort working with suppliers and collaborating with various teams
Join dopay as a Sales Operations Manager, where you will play a critical role in developing, managing, and optimizing the operational strategies that drive our revenue growth. This position is pivotal in ensuring our sales organization operates efficiently, is informed by data, adheres to compliance regulations, and is equipped with the necessary tools and insights to achieve and surpass sales targets.Your primary responsibilities will encompass CRM administration, sales process design, analytics and reporting, maintaining pipeline integrity, collaborating on enablement, and enhancing performance optimization.Key ResponsibilitiesSales Infrastructure & Process OptimizationDesign and implement a comprehensive sales operating model, ensuring continuous refinement.Enhance workflows among Inside Sales, SME, Mid-Market, Enterprise, and SDR teams.Create clear documentation of processes, define handoff rules, SLAs, pipeline stages, and forecasting cycles.Promote best practices in qualification, data entry, meeting management, and follow-up processes.CRM & System OwnershipTake ownership of HubSpot and related tools, ensuring they serve as the single source of truth for pipeline management.Monitor deal stages, pipeline health, activity logging, and data accuracy on a daily basis.Enforce stringent management of leads, accounts, and opportunities.Collaborate closely with sales managers to maintain CRM integrity and accurate reporting.Data Insights & ReportingCreate dashboards and analytics to assess performance against targets across various teams.Conduct detailed analyses of conversion rates, cycle times, segment productivity, ACV trends, and win/loss metrics.Identify bottlenecks, drop-off points, and areas for efficiency improvements within the sales funnel.Provide insightful revenue reports to leadership on a weekly, monthly, and quarterly basis, along with actionable recommendations.Sales Performance & Funnel ManagementOversee the forecasting process, ensuring transparency in weekly and monthly revenue trends.Facilitate regular pipeline reviews, deal audits, and planning sessions.Accurately track lead sources, including Marketing, SDR, Prospecting, and Referrals, assessing their impact effectively.Ensure operational capacity aligns with dopay’s quarterly cardholder and company acquisition objectives.Enablement, Training & Continuous ImprovementUtilize data to identify performance gaps and address them proactively.Collaborate with Learning & Development to design effective training programs.Support the onboarding of new representatives through structured playbooks and capability development.Establish a feedback loop between Sales, Product, and Customer Success to enhance features and improve retention.Tooling, Automation & EfficiencyRecommend new tools or integrations that enhance productivity, visibility, and forecasting accuracy.
Role SummaryThe Business Operations Manager plays a pivotal role in converting business prospects into scalable, AI-integrated, and operationally viable solutions, while ensuring the stability of delivery across the organization.This position manages solution architecture, drives innovation initiatives, and oversees PoC governance, guaranteeing that emerging technologies, AI capabilities, and R&D projects directly fuel revenue growth without interrupting ongoing projects or core operations. Key Responsibilities1. Solution Architecture & Innovation ManagementOversee the complete solution design for new opportunities, encompassing features, specifications, architecture, and delivery models.Ensure all solutions comply with ITWORX’s AI strategy, technical standards, security, and scalability requirements.Serve as the ultimate technical authority before any commercial commitments are made. 2. Leadership in R&D and AI EngineeringGuide R&D and AI Engineering teams to create innovative capabilities aligned with business goals.Convert market, customer, and sales insights into actionable R&D initiatives and AI accelerators.Ensure R&D outputs are reusable, productized, and scalable across various projects and products. 3. Governance of PoC & AI EnablementManage and govern the entire PoC lifecycle—from ideation through execution to commercialization.Ensure PoCs clearly demonstrate value, feasibility, and ROI.Implement capacity planning to prevent PoC and innovation activities from affecting live projects. 4. Commercial Enablement & Presales AssistanceAssist Sales and Presales teams during complex opportunity cycles, workshops, demos, and RFPs.Provide accurate technical inputs, estimates, and risk assessments.Facilitate confident go/no-go decisions based on technical readiness and delivery capacity. 5. Costing, Estimation & Margin ProtectionOversee effort estimation, costing models, and delivery assumptions.Collaborate with Finance to ensure pricing aligns with target margins and long-term sustainability.Continuously enhance estimation accuracy through feedback loops from delivery teams. 6. Cross-Functional CoordinationAct as a central coordination point across all departments to align innovation with execution.Ensure smooth transition from PoC to delivery (projects or products).Resolve cross-department dependencies, conflicts, and priorities. 7. Standardization & Knowledge ReuseDevelop reusable solution frameworks, reference architectures, and best practices.
Who Are WeWe Are Foodics! We are a pioneering restaurant management ecosystem and payment technology provider established in 2014, headquartered in Riyadh and operating across five countries, including the UAE, Egypt, Jordan, and Kuwait. With our innovative solutions, we proudly serve customers and partners in over 35 nations worldwide, having successfully processed more than 6 billion orders, making Foodics one of the fastest-growing SaaS companies in the MENA region.The Role Overview As the Operations Manager for Foodics Pay, you will spearhead the launch and daily operations of Foodics Pay in Egypt. Your role will involve ensuring regulatory compliance, achieving operational excellence, and fostering robust engagement with partners and merchants throughout the payment service lifecycle.Your Responsibilities Oversee the go-to-market (GTM) strategy execution for Foodics Pay from pre-launch through full rollout. Collaborate with internal teams (Product, Legal, Compliance, Sales, Operations) and external partners (central banks, merchants) to ensure a compliant and successful launch. Manage daily payment operations, including merchant onboarding, activation, transaction monitoring, issue resolution, and partner relations. Work closely with acquiring banks, payment partners, and hardware vendors to ensure seamless service delivery. Monitor key performance indicators (KPIs) and service level agreements (SLAs) to guarantee high performance and customer satisfaction. Serve as the primary point of escalation for payment-related issues, ensuring prompt resolution. Stay informed about local payment regulations, ensuring full legal and licensing compliance. Supervise terminal installations and replacements, minimizing disruptions for merchants. Design and implement on-site training programs for merchants to enhance their use of Foodics Pay. Continuously refine standard operating procedures (SOPs) to drive operational excellence. Handle financial operations, addressing unsettled payments, failed transactions, BNPL invoices, and settlement challenges. Maintain strong partnerships with banking institutions and internal teams to streamline financial workflows. Promote merchant activation and retention through onboarding calls, health checks, and outreach to underutilized terminals. Support reactivation strategies for churned merchants using data-driven insights. Engage with Product, Sales, and Marketing teams to enhance offerings based on market feedback and operational needs. Track and report performance metrics to optimize processes and team output continuously. What We Seek A Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related discipline. Over 5 years of experience in operations, preferably in payments or financial services. Proven track record in managing teams and driving operational efficiency. Strong understanding of payment processing and regulatory requirements in Egypt. Exceptional communication and stakeholder management skills. Ability to analyze data and translate insights into actionable strategies. Proficiency in project management and operational strategy development.
Overview: Join our prestigious luxury limousine company as an Operations Manager, where your exceptional organizational skills and customer-focused mindset will drive our daily operations. The successful candidate will be pivotal in ensuring outstanding service, managing logistics and administration, and leading a dedicated team to deliver unparalleled transportation experiences.Key Responsibilities:Oversee the daily operations of our limousine fleet, guaranteeing punctual, safe, and luxurious services.Manage the scheduling, training, and performance evaluation of drivers to maintain high company standards.Coordinate fleet maintenance and repair schedules to keep vehicles in prime condition.Create and enforce operational policies and procedures that enhance efficiency and service excellence.Monitor customer satisfaction metrics and address any concerns to preserve our esteemed reputation.Collaborate with sales and marketing teams to foster business growth and strengthen client retention efforts.Oversee administrative tasks, including bookings, invoicing, and compliance with relevant regulations.Ensure compliance with safety protocols, insurance standards, and local transportation laws.Prepare operational reports and analyze data to identify opportunities for improvement.Encourage a professional, courteous, and team-oriented work culture.
We appreciate your interest in becoming part of Alcazar Energy! Each position within our organization provides an incredible opportunity to contribute to the global transition towards sustainable energy solutions. As you contemplate your application, think about how your distinct skills, enthusiasm, and vision align with our commitment to innovating and responsibly energizing the world.Your primary responsibilities will include daily monitoring and data analysis of our wind power assets utilizing SCADA and various software tools. You will also develop a thorough understanding of all Key Performance Indicators (KPIs) pertaining to these assets, ensuring accurate analysis and reporting.Key tasks involve generating comprehensive reports—daily, weekly, monthly, quarterly, and annually—for stakeholders including lenders and shareholders, fulfilling all specified requirements. You will oversee all Operations & Maintenance (O&M) contractors and sub-contractors, guaranteeing compliance with contractual obligations.Management of Power Purchase Agreements (PPAs) and similar contracts concerning electricity sales from solar and wind plants will also fall under your purview, ensuring all conditions are met. You will assess O&M contracts and evaluate contractor performance against agreed terms to maintain guaranteed availability and KPIs.Furthermore, you will analyze maintenance and preventative measures executed by O&M contractors to confirm adherence to agreed terms. A solid understanding of electrical and mechanical design, troubleshooting, and maintenance for wind power plants is essential, along with the ability to resolve related technical issues effectively.Lastly, ensuring compliance with Health and Safety regulations for all solar and wind assets is critical, requiring a strong grasp of relevant H&S regulations.
We are seeking a dynamic and experienced Chief Operations Officer (COO) to lead our operational strategies at talent3600. The COO will play a pivotal role in managing and optimizing the company's operational functions, ensuring efficiency and effectiveness across all departments. This executive position requires a strategic thinker with a proven track record in operational management.The ideal candidate will possess exceptional leadership skills and a deep understanding of operational frameworks, enabling them to drive growth and enhance performance. The COO will collaborate closely with the executive team to develop and implement innovative solutions that align with our company's objectives.
Role Overview Robusta is hiring a Project Manager for the Commercial Operations & Delivery team in the RTG division, based in Cairo. This role leads strategic projects that support business goals and ensures projects deliver strong results. What You Will Do Manage project timelines and resources from start to finish Coordinate communications with stakeholders Promote collaboration across teams to achieve project objectives Support operational efficiency and deliver value to clients About You Experienced in project management Comfortable working across multiple teams Strong communicator with a focus on results This position is located in Cairo, Cairo Governorate, Egypt.
The Senior Commercial Operations Specialist is crucial to enhancing the operational efficiency of the commercial functions at Nawy Real Estate. This position focuses on optimizing processes, driving performance improvements, and supporting strategic initiatives that align with our overarching business objectives.Key Responsibilities:- Analyze and develop workflows and standard operating procedures within commercial operations to maximize efficiency.- Monitor key performance indicators (KPIs) and offer insights to facilitate operational excellence and boost productivity.- Collaborate with cross-functional teams to ensure the smooth execution of strategies and initiatives.- Identify avenues for cost reduction and revenue enhancement through process optimization.- Facilitate training and development sessions for team members to elevate skills and knowledge pertinent to commercial operations.- Manage projects aimed at enhancing operational performance in alignment with organizational goals.- Support the formulation of commercial strategies and ensure their effective implementation.- Stay informed about industry trends and best practices in commercial operations, applying insights to enhance processes.
Dubizzle Egypt stands as the premier online marketplace for buying and selling in the region. Our mission is to enhance lives by enabling transactions and uncovering valuable opportunities for individuals and businesses alike. We are dedicated to bolstering local economies, empowering small enterprises, and assisting everyone in making informed decisions for themselves, the market, and the environment.As a member of the Dubizzle Group, we proudly collaborate with some of the most reputable classified brands in the industry. Collectively, our five brands attract over 123 million monthly users who rely on us to provide exceptional platforms tailored to their needs.We are in search of a Strategy & Operations Lead to directly support the CEO. This key player will be tasked with executing the organization's most critical strategic initiatives, ensuring the business operates smoothly, and delivering data-driven insights that inform executive decision-making.The ideal candidate will possess a unique blend of strategic acumen, operational rigor, and analytical expertise. You will be expected to transition effortlessly from crafting board-level presentations to performing in-depth data analysis and spearheading cross-functional projects within our operations in Egypt.Key Responsibilities:Strategic Execution & CEO Support:Serve as a trusted advisor to the CEO by transforming strategic priorities into actionable execution plans with designated owners, timelines, and measurable outcomes.Lead impactful strategic initiatives such as pricing strategies, commercial model evolution, product launches, and partnerships in Egypt.Convert long-term visions into pragmatic roadmaps and delivery strategies.Monitor key company priorities, assess performance, identify risks, and eliminate execution bottlenecks.Develop board presentations, investor updates, and executive reports containing clear, data-driven insights.Participate in leadership meetings, document essential decisions, and ensure follow-through across teams.Operating Rhythm & Project Management:Manage and enhance the company’s operational rhythm, including OKRs, quarterly reviews, leadership meetings, and cross-functional forums.Supervise company-wide reporting and performance assessments to maintain strategic focus.Create and sustain dashboards that provide leadership with real-time visibility into commercial, product, and operational metrics.Identify potential risks or underperformance proactively and propose corrective measures.Data Analysis & Business Intelligence:Utilize SQL to extract and analyze data that supports strategic and operational decisions.Develop financial and operational models encompassing P&L scenarios, unit economics, pricing strategies, and cohort analyses.
Join our dynamic team at Nawy Real Estate as an Operations Specialist focused on Showing & Handover. We are on the lookout for a meticulous and customer-oriented professional to enhance our leasing operations. In this pivotal role, you will facilitate property showings to potential tenants, coordinate handovers, and ensure a seamless transition from viewing to occupancy. The perfect candidate will possess exceptional communication skills, maintain a professional demeanor, and have a passion for providing outstanding service.Key Responsibilities:Schedule and conduct property tours for prospective tenants.Highlight the unique features and benefits of each unit and the surrounding property.Address inquiries related to lease terms, amenities, and community guidelines.Uphold a professional and inviting atmosphere during all showings.Prepare units for handover, ensuring cleanliness and readiness.Perform move-in inspections and document the condition of the units.Facilitate the signing of handover documents and distribution of keys/access cards.Guide tenants on property rules, maintenance procedures, and contact points.
We are excited to announce an opening for a meticulous and forward-thinking Operational Officer to become an integral part of our team at talent3600.Located in Heliopolis, Cairo, this role is pivotal in driving operational excellence and ensuring seamless interdepartmental collaboration.Working Hours: Sunday to Thursday (10:00 AM – 6:00 PM)Key Responsibilities:Facilitate coordination across departments to promote efficient workflow.Monitor operational tasks and ensure they are completed within deadlines.Organize and maintain comprehensive records and documentation systems.Prepare and analyze operational reports for management review.Assist in daily operational activities and support ongoing processes.Help implement administrative and operational procedures effectively.Oversee communication and coordination within internal teams.Track progress on projects and report any issues or delays promptly.Ensure all operational tasks are performed with accuracy and efficiency.Provide support to management in various operational needs.
At Dubizzle Egypt, we pride ourselves on being the premier online marketplace for buying and selling in the region. Our mission is to enhance people's lives by streamlining transactions and uncovering lucrative opportunities for individuals and businesses alike. We are dedicated to fortifying local economies, empowering small businesses, and guiding everyone towards making informed choices that benefit themselves, the market, and the environment.As a proud member of the Dubizzle Group, we stand shoulder to shoulder with some of the most reputable classifieds brands on the market. Our collective strength encompasses five brands, attracting over 123 million monthly users who rely on our commitment to provide them with the optimal platform for their needs.The Sales Operations Analyst plays a crucial role within the Sales Operations team, focusing on boosting the sales team’s efficiency and effectiveness through data analysis, process optimization, and actionable insights that drive strategic decisions.Key Responsibilities:Data Analysis: Analyze sales data to uncover trends, opportunities, and areas for enhancement.Forecasting: Support sales forecasting and budgeting efforts to assist the organization in planning and target-setting.Reporting: Create regular reports detailing sales performance, pipeline, and other key metrics.Process Improvement: Identify and implement enhancements to sales processes and workflows.Sales Support: Ensure the sales team has the necessary tools, resources, and information to succeed.CRM Management: Oversee and maintain the Customer Relationship Management (CRM) system for accurate and current information.Training: Aid in training sales representatives on tools, processes, and best practices.Communication: Collaborate with various departments to ensure effective communication and alignment of sales strategies with overarching business goals.Sales Technology: Evaluate and implement sales technology tools to improve efficiency and effectiveness.Performance Metrics: Establish and monitor key performance indicators (KPIs) to enhance sales performance.Market Research: Conduct market research to remain informed about industry trends and competitive landscape.
Join our dynamic team as a Revenue Operations Specialist at Scale Army Careers. In this role, you will play a pivotal part in optimizing our revenue processes and enhancing operational efficiency. Your analytical skills will be crucial in identifying areas for improvement and implementing strategies that drive revenue growth.
Envision Employment Solutions is on the lookout for a skilled Data Operations and Support Engineer to join our esteemed partner, a renowned global leader in IT Services and Consulting.Job SummaryThe Data Operations and Support Engineer will play a crucial role in ensuring the seamless operation and support of enterprise data platforms and integrations. This includes monitoring, troubleshooting, and maintaining production workflows across various systems such as SAP PO, Informatica, and Cloudera, while upholding data integrity and ensuring timely issue resolution.Key ResponsibilitiesOversee the end-to-end implementation of data strategies to support enterprise data management functions.Utilize supporting tools and logs to identify and present root causes of data issues across different functions.Manage the processes of production data operations, deployments, documentation, and data population to ensure compliance with corporate data management standards.Collaborate closely with data functions to ensure all support processes adhere to bank policies, internal controls, data protection legislation, and relevant industry standards.Identify opportunities for process efficiency and improvement, proposing and implementing data automation initiatives.Foster strong collaborative relationships with internal stakeholders, subject matter experts, clients, and vendors.Implement and oversee data backup, restore, and archiving solutions.Ensure data availability throughout its lifecycle.Monitor and manage the performance of data solutions, layers, and transactions.Align database standards from DBA to data support requirements across management layers.Support new data products and participate in new project initiatives.
Join Integrant as a dynamic Executive Assistant dedicated to enhancing the efficiency of the VP of International Operations. This position transcends traditional administrative roles, making it perfect for a motivated, highly organized, and self-sufficient individual who is eager to grow and learn.As a vital contributor to executive productivity, you will facilitate daily operations, foster interdepartmental collaboration, and ensure seamless project follow-ups. We are looking for someone who is proactive, tech-savvy, and adept at utilizing modern tools, including AI, to accomplish tasks effectively.This role presents a fantastic opportunity for a career-oriented professional aiming for long-term growth in operations, management, and business development.
Join our dynamic team as a Junior Operations Analyst, where your analytical skills will help enhance our clients' operational processes. In this pivotal role, you will collaborate with senior team members to analyze customer operations, pinpoint inefficiencies, and contribute to data-driven recommendations. Your responsibilities will include gathering information, conducting structured analyses, and producing clear presentations and reports in conjunction with senior consultants and client teams.Key Responsibilities: • Support operational assessments across customer service, back-office workflows, and support processes. • Collect, validate, and analyze data from various sources, including performance metrics and interviews. • Assist in preparing insightful reports, dashboards, and presentations for stakeholders and clients. • Engage in meetings, workshops, and interviews with customer operation teams. • Monitor ongoing performance metrics and follow up on actions taken. • Collaborate with project managers and senior analysts to meet project deadlines.
Lead and supervise all facets of People Operations and Payroll functions within Nawy Real Estate. Design and enforce HR policies and procedures that comply with local labor laws and regulations. Oversee the entire payroll cycle, ensuring accurate processing, deduction calculations, and timely disbursement of salaries. Work closely with finance and accounting teams for precise recording and reporting of payroll data. Establish and maintain an efficient HRIS system to manage employee records, benefits, and payroll processes. Provide expert guidance and support to employees regarding HR-related inquiries, including benefits, policies, and procedures. Organize and facilitate onboarding and offboarding procedures for new hires and departing employees. Address employee inquiries and resolve issues pertaining to compensation, benefits, and payroll effectively. Create and implement training programs to promote understanding of HR policies and procedures among employees. Ensure the confidentiality of sensitive employee records and data.
