About the job
Work Schedule: Morning Shift
Work Setup: Hybrid (3 days onsite per week) | Makati
Eligibility: Open to local and expatriate candidates residing in the Philippines
Key Responsibilities:
- Develop and execute unit test cases (JavaScript and related technologies)
- Adhere to best development practices across the platform
- Provide support to fellow developers integrating existing systems with ServiceNow
- Demonstrate strong hands-on experience with ServiceNow, including at least three full-cycle implementations of ITSM (Incident, Problem, Change), Asset Management, CMDB, and ITOM
- Create comprehensive technical design documents and associated documentation
- Possess knowledge of web technologies (XML, HTML, etc.)
- Implement HRSD/CSM modules within ServiceNow
Candidate Profile:
- Able to thrive in a dynamic and changing environment
- Prior experience working on the ServiceNow platform is essential
- Experience with ServiceNow integration with various solutions (SaaS, external applications) using REST API, web services, JSON, and ServiceNow scripting
- Proven ability to work under pressure and meet tight deadlines
- Excellent communication, collaboration, analytical, and presentation skills, fostering a customer-centric and team-oriented environment
Essential Certifications:
- Certified System Administrator (preferred)
- ITIL Certifications (desired)
- Additional ServiceNow Certifications (advantageous)
- 4 to 7 years of experience in the IT industry
- Minimum of 3 years of implementation/customization experience on ServiceNow
