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Knowledge Management & Operations Associate

ClearView Healthcare PartnersGurugram, Haryana, India
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in knowledge management or operations within a consulting environment is preferred. Strong analytical and organizational skills, with an eye for detail. Ability to work collaboratively in a team-oriented environment. Proficiency in knowledge management platforms, particularly SharePoint, is advantageous. Excellent communication skills, both written and verbal. A proactive approach to problem-solving and process improvement.

About the job

ClearView Healthcare Partners is a leading strategy consulting firm in the life sciences sector, with headquarters in Boston and additional offices in San Francisco, New York City, London, and Gurgaon. We cater to clients in the biopharmaceutical, medical device, and diagnostic industries, delivering exceptional strategic decision-making support across a broad spectrum of business challenges. Our mission is to provide actionable insights that empower companies to meet their business goals.

Role Overview

We are seeking a detail-oriented and collaborative Knowledge Management and Operations Associate to enhance our Compliance and Operations team. This pivotal role will assist project teams with knowledge management initiatives while also contributing to compliance and operational activities across the organization. This position, based in India, reports to the Director of Compliance & Operations in the United States.

This dual-function role merges the strategic organization of knowledge resources with the execution of essential operational and compliance processes. The ideal candidate will be proactive, organized, and enthusiastic about facilitating teams through effective knowledge sharing and operational excellence.

Key Responsibilities

Knowledge Management

  • Maintain and regularly update internal knowledge repositories, including project documentation, regulatory resources, and industry insights.
  • Collaborate with project teams to ensure adherence to knowledge management policies and procedures.
  • Assist in audits of knowledge management practices in conjunction with the Director.
  • Support teams in identifying and utilizing relevant data, frameworks, and best practices for client engagements.
  • Administer knowledge platforms (e.g., SharePoint), manage user permissions, and coordinate with IT for enhancements.
  • Develop and implement strategies to enhance knowledge accessibility and usability.
  • Organize and oversee the knowledge management database and project close-out processes.
  • Maintain the department’s SharePoint site, ensuring content is current, relevant, and user-friendly.
  • Participate in client audits related to knowledge management as necessary.

Operations

  • Enter, update, and maintain accurate data in internal systems and databases.
  • Organize and manage large datasets to ensure data integrity and accessibility.
  • Conduct regular data quality checks and resolve discrepancies.
  • Prepare and distribute compliance-related documentation as needed.

About ClearView Healthcare Partners

ClearView Healthcare Partners stands out as a premier strategy consulting firm focused on the life sciences sector. With a strong commitment to delivering strategic insights and actionable recommendations, we help our clients navigate the complexities of the biopharmaceutical, medical device, and diagnostic industries. Our global presence, with offices in major cities, enables us to provide extensive support tailored to the unique needs of our clients.

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