L1 Parchment Support Engineer

InstructureBudapest, Hungary

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this position, candidates should possess:Proven experience in customer support or technical support roles. Strong problem-solving abilities and attention to detail. Excellent communication skills, both written and verbal. Familiarity with the education sector and learning management systems is a plus. Ability to work effectively in a team-oriented environment.

About the job

We are seeking a motivated and detail-oriented L1 Parchment Support Engineer to join our dynamic team at Instructure. In this role, you will be responsible for providing first-level support and troubleshooting solutions to our clients using the Parchment platform. Your expertise will play a crucial role in ensuring our customers receive timely assistance and effective solutions to their inquiries.

About Instructure

Instructure is a leading educational technology company dedicated to improving learning experiences through innovative solutions. Our flagship product, Canvas, is widely recognized for its user-friendly interface and powerful features. We believe in fostering a collaborative and inclusive workplace that empowers our employees to thrive and make a positive impact in the education sector.

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