L1 Support Engineer - Onsite

InstructureManila, Philippines (onsite)

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills, both written and verbal. Technical proficiency in troubleshooting hardware and software issues. A proactive approach to problem-solving. Ability to work effectively in a team-oriented environment. Prior experience in a customer service or support role is a plus.

About the job

Join our dynamic team at Instructure as an L1 Support Engineer in Manila. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help ensure the smooth operation of our services, and you will have the opportunity to develop your skills in a fast-paced, collaborative environment.

About Instructure

Instructure is a leading education technology company that helps institutions and organizations deliver effective learning experiences. We are dedicated to empowering educators and learners by providing innovative solutions that enhance the learning process.

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