L1 Support Engineer

On-site Full-time

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Qualifications

The ideal candidate will possess strong problem-solving skills, a passion for technology, and excellent communication abilities. Familiarity with customer support processes and experience in a technical support role will be advantageous. A commitment to ongoing learning and the ability to work collaboratively in a fast-paced environment are key to success in this role.

About the job

Instructure is looking for an L1 Support Engineer in Budapest, Hungary. This role centers on providing technical support to customers and helping them get the most from Instructure’s products.

What you will do

Respond to customer inquiries and troubleshoot technical issues.
Work to resolve problems efficiently and clearly communicate solutions.
Support users to improve their experience with Instructure’s tools.

Requirements

Strong problem-solving and troubleshooting skills.
Clear communication and a customer-focused approach.

This position is based in Budapest and focuses on helping clients use Instructure’s products effectively.

About Instructure Inc.

Instructure is a leading educational technology company that empowers educators and students worldwide. With a commitment to innovation and user-friendly solutions, we strive to create impactful learning experiences. Join us in shaping the future of education!

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