Launch Your Career in Inbound Technical Support at Adeeba

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong verbal communication skills in English. Basic technical knowledge related to software and hardware. Ability to work in a team-oriented environment. Problem-solving and critical-thinking skills. Prior experience in a customer support role is a plus, but not mandatory.

About the job

Join Adeeba E-Services Pvt. Ltd. and embark on a rewarding career in our inbound technical support team. We are seeking enthusiastic individuals who are passionate about technology and customer service. Your role will involve assisting customers with technical issues, providing solutions, and ensuring customer satisfaction.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading provider of inbound technical support solutions. Based in Kolkata, we pride ourselves on delivering exceptional service and innovative solutions to our clients. Join our dynamic team and be a part of a growing company that values employee development and customer satisfaction.

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Advance Your Career in Inbound Technical Support

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Are you eager to kickstart your career in the booming tech industry? Join Adeeba E Services Pvt Ltd, a leading player in tech support solutions, as part of our Inbound Technical Support team. We are searching for enthusiastic individuals who are ready to provide exceptional customer service and technical assistance to our clients.As an Inbound Technical Support Executive, you will be the first point of contact for customers seeking assistance with technical issues. Your role will involve troubleshooting problems, guiding users through solutions, and ensuring a positive customer experience.

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Join Adeeba E Services as an Inbound Technical Support Executive for US Night Shifts! This role primarily involves managing inbound calls to assist customers with technical inquiries.Key Responsibilities:1) Handling inbound voice calls.2) Working night shifts from 9:00 PM to 7:00 AM.Compensation:- Salary ranges from ₹15,000 to ₹20,000 per month (fixed) plus performance-based incentives.- Regular salary payments on the 1st of every month.Requirements:- Minimum 6 months of experience in inbound or outbound processes.- Excellent communication skills in English are mandatory.- Candidates must be able to close their own calls and process payments through various gateways.Age Requirement:- Candidates aged between 18 to 35 years are encouraged to apply. Note: Domestic BPO and freshers are not eligible.Interview Schedules:- Conducted from 12 PM to 5 PM (Monday to Saturday).

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