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Experience Level
Experience
Qualifications
Strong analytical and problem-solving skillsExcellent communication and interpersonal abilitiesProven experience in operations management or related fieldAbility to work collaboratively in a fast-paced environmentFamiliarity with process improvement methodologies
About the job
Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.
About WNS Global Services
WNS Global Services is a leading provider of business process management services, offering innovative solutions to clients across various industries. We are committed to delivering excellence and driving transformation through our dedicated teams.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium as a Music Copyright Associate, where you will play a vital role in safeguarding our clients' creative assets. Your primary responsibility will be to identify YouTube videos that utilize these assets and submit accurate claims in compliance with YouTube's guidelines.Key ResponsibilitiesEnsure precise claims by timestamping usage and adhering to f…
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are at the forefront of revolutionizing the music and entertainment industry with innovative rights management and data solutions. Our global team of over 700 dedicated professionals spans across major cities including Los Angeles, London, Dublin, Athens, and Tokyo, collaborating with esteemed partners like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission centers on empowering creators, rights holders, and media companies to efficiently track, manage, and monetize their content on platforms such as YouTube and TikTok. By joining Orfium, you'll become part of a vibrant, international team of developers, designers, scientists, and music enthusiasts, all thriving in a flexible, hybrid work environment that values innovation, transparency, and personal ownership. We can't wait to welcome you!Why Join Us?Experience hands-on involvement in the dynamic global music tech landscape, and gain expertise in YouTube's Content Management System and digital rights management.Role OverviewTurn your passion for music into a rewarding career!As a Music Copyright Associate, your role will involve navigating YouTube to identify unlicensed songs, remixes, and soundtracks. You will play a crucial part in protecting artists' rights, submitting accurate claims, and ensuring that creators receive the compensation they deserve, all while keeping a pulse on trending music and viral hits. This is an exciting opportunity to meld your love for music with a fast-paced role that significantly influences the digital music sector.Your ResponsibilitiesUtilize your auditory skills to identify and claim client assets in YouTube videos, ensuring accurate claims are placed.Adhere strictly to YouTube's copyright policies and internal guidelines during all actions.Conduct in-depth research within music databases to confirm composers and ownership details.Collaborate closely with supervisors to track trends, catalog discrepancies, and refine claiming strategies.Enhance revenue generation through diligent asset management.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium as a Music Copyright Associate, where your primary responsibility will be to identify and manage YouTube videos featuring our clients' assets. You will accurately place claims while adhering to YouTube's guidelines, ensuring our clients' interests are protected.In this dynamic role, you will:Verify claims by timestamping usage and staying updated on account specifics according to frequently modified client guidelines.Execute additional client-specific tasks as assigned.Research and analyze trends to inform our strategies and follow up on developments.Assess the value of assets and monitor claimable content effectively.Stay informed on both existing and emerging claiming strategies to adapt to industry trends.Track your personal revenue goals and performance metrics.Leverage tools and applications such as Shazam, Jukebox, Claim Mate, Video Hunter, and Transpose to enhance the claiming process.Undertake any other responsibilities that may arise.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About Orfium Orfium is a global technology company focused on music and entertainment rights management and data solutions. With more than 700 team members in cities like Los Angeles, London, Dublin, Athens, and Tokyo, Orfium partners with major clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing. The company’s mission centers on helping creators, rights holders, and media organizations track, manage, and monetize their content across platforms such as YouTube and TikTok. Why Work Here? This is a chance to build hands-on experience in the music technology sector, develop expertise with YouTube’s Content Management System, and learn the fundamentals of digital rights management. Role Overview The Music Copyright Associate safeguards the rights of artists and songwriters by identifying unlicensed music on YouTube. This role involves reviewing videos, claiming music on behalf of Orfium’s clients, and ensuring creators receive fair compensation. Expect to work with iconic music catalogs and contribute to the livelihoods of music creators. The Colombo-based team values energy, accuracy, and a genuine interest in music. What You Will Do Identify and claim client-owned music in YouTube videos by applying listening skills and knowledge of YouTube, Orfium, and client policies. Research music catalog databases to verify songwriter and ownership information. Stay informed about trending music and viral tracks. Ensure all actions comply with YouTube copyright policies and internal guidelines. Work closely with supervisors to report trends, catalog issues, and claiming strategies. Support revenue growth through accurate music data management. Requirements GCE A/Ls or GCE O/Ls plus a relevant certificate or diploma. 6 to 12 months of experience in music or a related field. Strong English communication skills, both written and spoken. Proficiency with MS Office and G Suite tools. Attention to detail and high accuracy in daily work. Strong research and listening abilities to identify music across genres and formats. Collaborative, proactive approach and interest in digital rights topics. Flexible with working hours and comfortable with extended analysis of YouTube content. Benefits Competitive salary. Uncapped commission opportunities.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are a leading global technology innovator dedicated to transforming the music and entertainment industry through cutting-edge rights management and data solutions. With a team of over 700 professionals across various offices in Los Angeles, London, Dublin, Athens, Sofia, Tokyo, and beyond, we collaborate with esteemed partners such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies by enabling them to effectively track, manage, and monetize their content across platforms like YouTube and TikTok. Join our enthusiastic international team of developers, designers, scientists, and music enthusiasts in a flexible, hybrid work environment that values innovation, transparency, and ownership.Why Join Us?Embark on a journey to gain valuable experience within the global music tech industry while becoming proficient in YouTube’s Content Management System and digital rights management.RoleTransform your passion for music into a fulfilling career! As a Music Copyright Associate, you will delve into YouTube to identify unlicensed songs, remixes, and soundtracks. Safeguard artists' rights, submit accurate claims, and ensure fair compensation for creators while keeping up with the latest music trends and viral hits. This is your opportunity to merge your love for music with an impactful, fast-paced role in the digital music landscape.What You’ll DoUtilize your auditory skills to identify and claim client assets in YouTube videos, ensuring precise claims.Adhere strictly to YouTube’s copyright policies and internal guidelines during all activities.Conduct thorough research in music databases to confirm composers and ownership rights.Collaborate closely with supervisors to analyze trends, catalog discrepancies, and develop claiming strategies.Enhance revenue growth through diligent asset management.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Orfium builds technology for the music and entertainment sector, specializing in rights management and data solutions. With a team of over 700 people across cities like Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, Orfium supports clients such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing. The company helps creators, rights holders, and media organizations track, manage, and monetize content on platforms including YouTube and TikTok. Orfium emphasizes innovation, openness, and accountability, offering a flexible hybrid work setup and a global culture. Role overview The Data Processing Associate - Music Metadata Specialist focuses on transforming raw music metadata into structured information used for royalty payments and copyright management. This role supports networks, producers, performing rights organizations, and other entities involved in music copyright. Main responsibilities Enter and record music metadata from electronic sources into processing systems for royalty reporting Verify processed data to meet accuracy standards Identify and resolve discrepancies in metadata input, including both routine and complex issues Take part in quality assurance to address data-related problems Complete priority tasks related to metadata processing Support and guide other data processing team members as needed Collaborate with management and peers to meet weekly and monthly deadlines Maintain clear communication with supervisors and team members Assist with additional company projects when required Requirements GCE A/Ls or GCE O/L with a relevant certificate or diploma Strong proofreading skills Proficiency with Google Drive and email communication Ability to use Google Sheets and Docs, plus solid internet research and basic computer skills Excellent English communication skills, both spoken and written Benefits Competitive salary package Flexible hybrid work model Comprehensive private health and life insurance Access to the latest technology Collaborative, inclusive, and international workplace
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Orfium creates rights management and data solutions for the music and entertainment industry. The team spans over 700 professionals across cities including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo. Clients include Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing. The company helps creators, rights holders, and media companies track, manage, and monetize their content on platforms such as YouTube and TikTok. Orfium emphasizes innovation, transparency, and accountability, and supports a flexible, hybrid work culture for its global team of developers, designers, scientists, and music fans. Role overview The Junior Executive - Music Cue Sheet Management will support broadcasting clients by acquiring and managing music cue sheets for international broadcasts. The position focuses on analyzing queries and delivering solutions to stakeholders. Main responsibilities Maintain clear communication with contractual clients and build positive working relationships. Analyze inquiries from Data Processing Teams or clients and develop practical solutions. Prepare progress reports on a daily, weekly, monthly, and quarterly basis. Keep thorough records of processes used to establish client connections. Organize files and directories for efficient access and retrieval. Work with teams to resolve metadata processing issues. Document changes to internal systems and report system-related problems as needed. Location This role is based in Colombo, Western Province, Sri Lanka.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are at the forefront of innovation in the music and entertainment sector, leveraging advanced technology to enhance rights management and data solutions. With over 700 dedicated professionals in locations including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed partners such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies in effectively tracking, managing, and monetizing their content across platforms like YouTube and TikTok. Join our vibrant, international team of developers, designers, scientists, and music enthusiasts in a dynamic hybrid environment that values innovation, transparency, and ownership. We eagerly await the opportunity to connect with you!Role OverviewAs a Junior Executive, you will play a pivotal role in managing music content usage for Networks, Producers, Performing Rights Organizations, and various partners. This position involves collaborating with both internal and third-party systems to handle music data, troubleshoot issues, and uphold high standards of accuracy and efficiency. You will also assist in music labeling, manage music-related tasks, and contribute to integration projects and improvements in metadata.Key ResponsibilitiesManage and maintain music content data using the Music Box Licensing Hub.Monitor music charts and assist in acquiring tracks and curating music libraries for clients.Generate comprehensive system reports to ensure music data is organized and accurate.Review and refine music data to enhance metadata quality.Identify system issues and escalate them as necessary.Collaborate with internal teams and stakeholders to meet deadlines and uphold quality standards.Support the Team Lead/Manager with project updates, meetings, and other tasks as required.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsOrfium is a pioneering technology company reshaping the music and entertainment sectors with state-of-the-art rights management and data solutions. Our diverse team of over 700 professionals operates from various global locations, including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo. We collaborate with industry giants like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our goal is to empower creators, rights holders, and media organizations to efficiently track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will become a part of a dedicated, multicultural team comprising developers, designers, scientists, and music enthusiasts, all thriving in an innovative hybrid workspace that values creativity, transparency, and accountability.RoleAs a Data Processing & Analytics Associate, your focus will be on analyzing, researching, and processing music metadata, ensuring it is structured and precise. Your work will facilitate the accurate reporting of music royalties for various stakeholders including Networks, Producers, Performing Rights Organizations, and other music copyright entities.
Full-time|On-site|Colombo, Western Province, Sri Lanka
Orfium is looking for a Catalogue Matching Associate to help maintain the accuracy and quality of its music catalog. This role centers on matching and managing large datasets, with a strong emphasis on attention to detail. Role overview This position involves reviewing music catalog data and ensuring that records are correctly matched. The Catalogue Matching Associate works with substantial amounts of information, helping to keep the catalog organized and reliable. Impact Contributions in this role directly affect the quality of Orfium’s catalog. Accurate data management supports the company’s broader goals and daily operations. What you will do Match and manage large datasets related to music catalog entries Check for accuracy and consistency across catalog records Support the team in maintaining high data standards Who this role suits This position is well suited for those who care about music and have a strong interest in data management. A careful, detail-oriented approach is important for success.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsOrfium is a leading global technology innovator that is reshaping the music and entertainment landscape through cutting-edge rights management and data solutions. With a dynamic team of over 700 professionals situated in major cities such as Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with prestigious clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our core mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will be part of a dedicated and diverse team of developers, designers, scientists, and music enthusiasts, all working together in a flexible hybrid environment that fosters innovation, transparency, and accountability.RoleAs a Data Processing and Analysis Associate, you will play a vital role in the analysis, research, and processing of music metadata. Your work will involve converting raw data into structured, valuable information that supports our clients in fulfilling their royalty obligations to Networks, Producers, Performing Rights Organizations, and various Music Copyright entities.RequirementsAccurate entry and recording of music metadata from electronic sources into designated processing systems utilized for music royalty reporting.Verification of processed data to ensure adherence to company standards of accuracy.Identification and reconciliation of both routine and complex discrepancies in metadata inputs.Engagement in quality assurance initiatives aimed at identifying and resolving data-related challenges.Execution of various priority tasks associated with metadata processing.Provision of assistance and mentorship to fellow data processing team members as needed.Collaboration with management and team members to meet weekly or monthly deadlines.Effective communication with supervisors and team members to ensure smooth operations.Support for additional company projects as required.QualificationsCompletion of GCE A/Ls or GCE O/L with a relevant certificate or diploma qualification.Strong proofreading skills.Proficient in using shared Google Drives and email communication.Ability to work effectively in Google Sheets and Docs, with a solid understanding of internet research and computer fundamentals.Excellent verbal and written communication skills in English.Benefits Competitive salary package. Flexible hybrid work model to support your lifestyle. Comprehensive private health and life insurance coverage. Access to the latest technology to enhance productivity and creativity. A collaborative, inclusive, and international work atmosphere.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
About UsAt Orfium, we are pioneering the transformation of the music and entertainment industry through our cutting-edge rights management and data solutions. With a diverse team of over 700 professionals spread across major cities including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed clients such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to efficiently track, manage, and monetize their content across platforms like YouTube and TikTok. Joining Orfium means becoming part of a dedicated, international team of developers, designers, scientists, and music enthusiasts, all thriving in a flexible, hybrid work environment that values innovation, transparency, and accountability.We are excited to welcome enthusiastic freshers who are passionate about starting a career in audio and music data processing.Role OverviewAs a Data Processing & Analysis Associate, you will play a key role in managing and analyzing music and audio data. Your primary responsibilities will include verifying, organizing, and updating music information using our internal tools.Your attention to detail will be vital in ensuring the accuracy and completeness of our data, contributing to the seamless operation of our team. This position is ideal for detail-oriented individuals with a curiosity for music and data, eager to learn and grow within our systems. Comprehensive training and guidance will be provided.Key ResponsibilitiesListen to and evaluate audio from TV and radio commercials to extract valuable insights for our clients.Verify and validate music and audio data within our company systems to ensure accuracy.Accurately identify and match musical and non-musical data.Assist with various other tasks as directed by your supervisor.QualificationsGCE A/Ls or GCE O/Ls with a relevant certificate or diploma-level qualification.Basic understanding of musical and non-musical data.Proficient in Google Drive and email communication.Competent in Google Sheets and Docs, with strong internet research skills and computer literacy.Excellent verbal and written communication skills in English.Willingness to engage in focused listening tasks using headphones.Benefits Competitive salary Flexible hybrid work options to suit your lifestyle Health and life insurance coverage Access to the latest technology and tools to enhance your productivity A welcoming, diverse, and international team environmentEEO / AccommodationAt Orfium, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees and candidates, regardless of race, color, gender, disability, or any other characteristic.
Full-time|Hybrid|Colombo, Western Province, Sri Lanka
Join Orfium, a global technology pioneer reshaping the music and entertainment landscape with cutting-edge rights management and data solutions. With a diverse team of over 700 professionals spread across various offices in cities like Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content across platforms such as YouTube and TikTok. At Orfium, you will be part of a dynamic, international team of developers, designers, scientists, and music enthusiasts, all working in a flexible, hybrid environment that values innovation, openness, and ownership. We are excited to welcome you aboard!Role OverviewAs a Data Processing & Analysis Associate, your primary responsibility will be to analyze, research, and process music metadata in a structured and accurate manner. You will convert this data into valuable information that meets our clients' diverse requirements for royalty payments to networks, producers, performing rights organizations, and other music copyright entities.Key ResponsibilitiesInput and document music metadata from electronic sources into designated processing systems utilized for reporting music royalty information.Ensure the accuracy of processed data aligns with company standards.Identify and resolve routine and complex discrepancies in metadata inputs.Engage in quality assurance processes to detect and correct data-related issues.Handle various priority tasks associated with metadata management.Provide guidance and support to fellow data processing staff when necessary.Collaborate with management and team members to meet weekly or monthly deadlines.Maintain effective communication with team leaders and colleagues.Assist with additional company projects as required.QualificationsCompletion of GCE A/Ls or GCE O/L with a certificate or diploma qualification.Strong proofreading skills.Proficient in using Google Drives and email communication.Experience with Google Sheets and Docs, along with a solid understanding of internet research and computer fundamentals.Excellent verbal and written communication skills in English.
Join our dynamic team as an Operations Associate at WNS Global Services, located in beautiful Colombo. In this role, you will play a crucial part in supporting our operations team by ensuring efficient and effective processes. This position offers an excellent opportunity for growth and development in a fast-paced environment.
Join our dynamic team as a Senior Operations Associate at WNS Global Services, where you will play a pivotal role in streamlining our operational processes and enhancing efficiency across various projects. You will be responsible for leading initiatives that drive operational excellence and foster a culture of continuous improvement.
Join our dynamic team as an Operations Associate at WNS Global Services. In this role, you will be responsible for supporting our operations team, ensuring efficient workflow and contributing to the overall success of our projects. Your keen attention to detail and proactive approach will be essential in driving our operational goals.
Join our dynamic team at WNS Global Services as a Senior Associate - Operations. In this pivotal role, you will be responsible for optimizing operational processes, ensuring efficiency, and driving excellence in service delivery. Collaborate with cross-functional teams to implement best practices and innovative solutions that enhance our operational capabilities.
Join our dynamic team at WNS Global Services as a Lead Associate in Operations! In this pivotal role, you will oversee operational processes, implement strategies to enhance efficiency, and contribute to our commitment to excellence.
Join WNS Global Services as a Senior Associate in our Operations team. In this pivotal role, you will be responsible for optimizing processes, enhancing operational efficiency, and providing strategic insights to drive business success. Your expertise will contribute to the seamless execution of our operations, ensuring we deliver exceptional value to our clients.
We are seeking an exceptional Associate Principal Engineer, Delivery to lead our technology projects in the Banking, Financial Services, and Insurance (BFSI) sectors. You will be responsible for orchestrating end-to-end project delivery, ensuring that we meet our clients' needs with precision and excellence.Lead the management of project scope, timelines, budgets, and risk, while ensuring quality standards are met.Oversee cross-functional teams including architecture, development, QA, and DevOps.Ensure compliance with Software Development Life Cycle (SDLC) processes such as estimation, design, development, testing, deployment, and support.Drive Agile and Hybrid delivery models tailored to client requirements, tracking KPIs and managing escalations to ensure high customer satisfaction (CSAT).Act as the primary liaison for client IT and business teams, fostering strong executive relationships.Conduct governance meetings and status reports, identifying opportunities for upselling and cross-selling services.Build and maintain a robust pipeline of leads within BFSI accounts, collaborating with solution architects to design winning solutions.Prepare cost estimations, pricing models, and commercial proposals, and participate actively in RFP/RFI processes.Provide technical leadership with a deep understanding of banking systems, integration architectures, cloud platforms (preferably AWS/Azure), and data/reporting systems.Guide architecture discussions to ensure scalable and secure solutions that comply with BFSI regulations.
