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Experience Level
Mid to Senior
Qualifications
The ideal candidate has a proven track record in data analysis, particularly within CRM systems. You should possess strong SQL skills, experience with data visualization tools (such as Tableau or Power BI), and an understanding of data modeling. A background in statistics or mathematics is highly desirable. Excellent communication and problem-solving skills are essential, as you will be presenting insights to stakeholders.
About the job
Wise is seeking a Lead Data Analyst with a focus on CRM Analytics to join the team in London. This position centers on using analytical skills to support and improve customer relationship management initiatives.
Role overview
The Lead Data Analyst will work with complex datasets to uncover trends and patterns that inform Wise’s CRM strategies. The role involves turning raw data into clear, actionable insights that shape how the company connects with its customers.
Key responsibilities
Analyze large and varied datasets related to customer interactions and engagement.
Develop insights that support Wise’s CRM goals and improve customer experience.
Collaborate with teams across the company to refine and optimize customer engagement strategies.
Collaboration
This role works closely with cross-functional teams, ensuring that data-driven recommendations are integrated into Wise’s broader customer engagement efforts.
About Wise
Wise is a leader in financial technology, dedicated to making international money transfers cheaper, faster, and more transparent. Our mission is to empower individuals and businesses to manage their money globally with ease. Join us in shaping the future of finance!
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