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Experience Level
Experience
Qualifications
Your Qualifications:Education: A Bachelor's or Master's degree in Business Administration, Economics, or a related field. Professional Experience: Several years of experience in Key Account Management, Franchise Management, Retail Consulting, or Strategic Sales. Ideally, experience with multi-site or franchise networks, with a preference for candidates from the gaming industry. Analytical Skills: Strong analytical and data-driven mindset with the ability to translate numbers into actionable strategic recommendations. Communication: Excellent communication, influence, and negotiation skills, with the ability to work effectively with diverse stakeholders. Industry Knowledge: A good understanding of the retail and gaming industries is advantageous.
About the job
Your Playing Field:
Manage a portfolio of key franchise partners in Germany, taking charge of their strategic direction and serving as their primary point of contact for business development.
Ensure alignment between franchise partners and company objectives, fostering long-term partnerships focused on profitability, scalability, and network stability.
Regularly analyze financial and operational metrics (KPIs), prepare structured reports, and develop performance reviews, dashboards, and business cases for franchise partners.
Identify performance gaps based on analysis and collaborate with franchise partners to implement specific performance improvement measures.
Create tailored development plans for key franchise partners and assist in portfolio optimization and decisions regarding shop expansion or consolidation.
Proactively identify growth opportunities and risks within the franchise network and take appropriate action.
Represent the interests of key franchise partners internally and coordinate closely with relevant departments to translate requirements into scalable solutions.
Ensure franchise partners operate within contractual, commercial, and compliance frameworks, support the consistent implementation of shop standards, and detect risks or performance deviations early.
About Tipico Co. Ltd.
At Tipico, we are the leading sports betting provider in Germany and one of the most dynamic tech companies in the industry. Our mission is to excite the arena and enhance the betting experience for all customers. We tackle every challenge like a championship match, fostering an energized and ambitious culture. Together, as a team, we strive for great successes, leaving a lasting impact and standing for excellence. Driven by our passion for the perfect product, we leverage the latest technology stack to improve every day. Are you ready to step onto the field, give your best, and become a champion? Show us your game face, as we are looking for a Lead Key Account Manager (Retail Franchise) (m/w/d) to strengthen our team in Malta!
Join TechBiz Global, where we connect top talent with leading clients. We are excited to announce an opening for a Client Accounting Manager to enhance our client's Accounting Department. This role presents a unique opportunity to thrive in an innovative and dynamic environment that prioritizes client satisfaction. Embrace this chance to lead a talented team…
Role Overview gr8tech is hiring a Middle Account Manager in Malta. This role calls for fluency in Turkish and a focus on building and maintaining strong client relationships. The position centers on supporting clients throughout project lifecycles and making sure their needs are met. What You Will Do Develop and sustain positive client relationships Oversee project lifecycles from start to finish Work to ensure customer satisfaction Use communication and planning skills to support client goals and improve our services Requirements Professional proficiency in Turkish Strong communication skills Experience managing client accounts or projects Ability to organize, prioritize, and follow through on tasks
TechBiz Global seeks a Client Accounting Manager to join its client-facing team in Naxxar, Malta. This position centers on leading an accounting group, supporting team development, and delivering consistent, high-quality service to clients. What you will do Lead and motivate an accounting team, ensuring communication and performance align with company values. Serve as the main contact for team members on accounting and VAT topics, reviewing their work as needed. Oversee key accounting projects to maintain compliance and uphold high standards. Guide new clients through onboarding, ensuring a smooth transition. Supervise team deliverables with attention to quality, efficiency, and client satisfaction. Monitor performance, help set targets, and manage workflows and deadlines. Mentor team members to support their professional growth. Collaborate with departments such as audit, payroll, funding, and corporate to spot cross-selling opportunities. Assess systems and processes, suggesting improvements to boost efficiency. Identify and pursue growth opportunities within the unit. Support the Senior Client Accounting Manager with additional tasks as assigned. Location This role is based in Naxxar, Malta.
Join Evolution, a leading B2B provider of innovative Live Dealer gaming solutions, as we seek an enthusiastic and dedicated Account Manager to be part of our vibrant account management team in Malta. This role focuses on managing Random Number Generation (RNG) brands within our extensive portfolio, including renowned names like NetEnt, Nolimit City, and Red Tiger. As our department continues to expand, we invite you to enhance customer relationships while capitalizing on commercial opportunities with all our key accounts.The Account Manager position is pivotal to Evolution’s ongoing success. We pride ourselves on providing personalized client management and prioritizing customer satisfaction above all else. You will be the dependable point of contact for our clients, supporting them through both challenges and achievements.Efficiently manage multiple clients, balancing day-to-day workloads and addressing any client needs promptly. Keep clients informed with up-to-date documentation and product roadmaps.Serve as the primary liaison between the Evolution RNG Division and its partners—ensuring optimal game visibility, revenue optimization, and fostering long-term collaboration.Monitor RNG game performance metrics (GGR, spins, retention, top games, etc.) and suggest actionable strategies to enhance KPIs.Oversee seamless game launches, manage escalations, and coordinate effectively with internal teams, including technology, compliance, and marketing.Collaborate with partners on promotional campaigns, tournaments, and game launches to enhance visibility and engagement.Drive growth with partners to meet the organization’s targets and deliverables.Build trust and establish relationships with key influencers and decision-makers within client organizations.Work with clients to gather data and insights on product performance in comparison to competitors, as well as the impact of targeted campaigns and promotions.Proactively identify upselling opportunities for new products and premium offerings while expanding the client's product presence.Demonstrate the ability to work independently as your proficiency and knowledge grow.Possess a solid understanding of MS Office applications.
Join our dynamic team at neo-gg as a VIP Account Manager focused on the French Market. In this role, you will be the primary point of contact for our most valued clients, ensuring their needs are met with unparalleled service and support. You will leverage your expertise to build strong relationships, drive customer satisfaction, and contribute to our growth and success within the French market.
Join our dynamic team as an Account Manager at Evolution in beautiful St. Julian's. In this pivotal role, you will manage client relationships, ensuring their needs are met with exceptional service while driving business growth.
Join our dynamic team as an Account Manager specializing in Live Casino and RNG (Random Number Generator) solutions. In this pivotal role, you will be responsible for managing key accounts, fostering relationships, and driving sales growth in the fast-paced online gaming sector. Your expertise in customer engagement and strategic planning will be crucial in enhancing client satisfaction and implementing innovative solutions.
The Assistant Manager for Revenue Accounting at Crossborder Talents will play a vital role in leading a dynamic team of revenue accounting technicians and coordinators, reporting directly to the Airline Revenue Accounting Operations Manager. This position is pivotal in ensuring the delivery of exemplary service and maintaining strong client relationships.Key Responsibilities:Manage and develop a high-performing team of revenue accounting professionals.Implement new clients and processes to enhance efficiency and effectiveness.Provide analytical support to clients, ensuring their needs are met.Ensure compliance with Service Level Agreements (SLAs) and budgetary constraints.Collaborate with coordinators to set achievable goals and refine existing processes.Foster strong client relationships to support critical deliverables.Identify opportunities for process improvement and automation within revenue accounting.Lead system implementations, ensuring data integrity during migrations.Monitor deliverable quality to ensure high standards are met.Execute additional duties as assigned by management.
Founded in 2021, 3 Oaks Gaming is an emerging leader in the distribution of premium slot games and innovative marketing tools tailored for regulated markets worldwide. Our mission is to enhance player experiences through engaging math balancing and unique promotional mechanics.Our extensive portfolio blends cutting-edge mechanics with distinctive graphical styles, ensuring that every interaction with 3 Oaks Gaming is remarkable. Our team comprises exceptional talents with strategic aspirations, and we aim to establish 3 Oaks as the foremost content distributor in the regulated iGaming sector, backed by a robust management team boasting decades of industry expertise.We are seeking a motivated and enthusiastic Account Manager to join our team in Malta. This position is hybrid, with the successful candidate expected to work from our office in Dragonara.Your collaboration will involve:Working closely with our account managers both locally and internationally, alongside our Head of Account Management, who will provide direct oversight for this role.
Evolution seeks a Revenue Accountant to manage revenue streams and contribute to reliable financial reporting. This full-time role is based in St. Julian's. Key responsibilities Oversee revenue processes, ensuring accuracy and compliance with company policies Assist the finance team by preparing timely and precise financial reports Collaborate with colleagues to keep financial records organized and up to date Location This position is located in St. Julian's.
Your Playing Field:Manage a portfolio of key franchise partners in Germany, taking charge of their strategic direction and serving as their primary point of contact for business development.Ensure alignment between franchise partners and company objectives, fostering long-term partnerships focused on profitability, scalability, and network stability.Regularly analyze financial and operational metrics (KPIs), prepare structured reports, and develop performance reviews, dashboards, and business cases for franchise partners.Identify performance gaps based on analysis and collaborate with franchise partners to implement specific performance improvement measures.Create tailored development plans for key franchise partners and assist in portfolio optimization and decisions regarding shop expansion or consolidation.Proactively identify growth opportunities and risks within the franchise network and take appropriate action.Represent the interests of key franchise partners internally and coordinate closely with relevant departments to translate requirements into scalable solutions.Ensure franchise partners operate within contractual, commercial, and compliance frameworks, support the consistent implementation of shop standards, and detect risks or performance deviations early.
We are actively looking for a committed and skilled Financial Accountant to be a part of our team in Malta. This newly created position offers thrilling prospects for career advancement and professional growth. As a vital member of our financial controlling team, you will mainly focus on financial management accounting responsibilities, specifically for new entities to be established. You will report directly to the Finance and Reports Manager.
Neo Group is an innovative startup based in Malta, specializing in B2B services encompassing Marketing, Technology, Data Analytics, Customer Support, Human Resources, and Compliance. Founded in 2024, our company is built upon over 15 years of extensive experience within the iGaming sector. While we embody a startup culture, our team is enriched with expertise acquired through collaborations with industry leaders. With a robust network of 1,400 skilled professionals across 10+ countries, we are dedicated to delivering cutting-edge, data-driven solutions that empower our clients and promote professional development within a vibrant and collaborative environment.Role Overview:As the Loyalty Manager focusing on the French market at Neo Group, you will be pivotal in nurturing relationships with our high-value players. This position intricately combines VIP account management with strategic retention initiatives, aimed at crafting personalized experiences that enhance engagement, loyalty, and sustainable player value. You will serve as a trusted liaison for our international VIP clientele, ensuring their journey is seamless and rewarding.Key ResponsibilitiesOversee a portfolio of potential and current VIP players, fostering meaningful relationships through various communication channels including calls, emails, and chat.Reactivate, upsell, and elevate users to VIP status when appropriate.Monitor player activities and respond to critical triggers such as deposits, withdrawals, victories, and losses.Collaborate with VIP Managers, Support, and Payments teams to guarantee a streamlined player experience.Implement retention campaigns and reward initiatives while assessing their performance.Ensure timely communication with players based on their engagement levels.The duties and responsibilities outlined in this job description are not exhaustive and additional tasks may be assigned as needed; the scope of the role may evolve based on business requirements.QualificationsDemonstrated experience in customer service, CRM, or user engagement.Exceptional communication skills, both written and verbal, in English and at least one other native language.Adept at establishing trust with players without relying on excessive bonuses.Understanding of iGaming products and user behavior.Comfortable working with performance KPIs and analyzing user activity reports.Proactive, self-directed, and organized.Proficient with CRM tools, Slack, and various dashboards.Preferred QualificationsPrior experience managing VIP users or retention strategies within the industry.Experience in a dynamic, performance-oriented environment.
Neo Group is an innovative startup based in Malta, specializing in B2B services across Marketing, Technology, Data Analytics, Customer Support, Human Resources, and Compliance. Launched in 2024, our company is built on a foundation of over 15 years of seasoned experience in the iGaming sector. Our team embodies a startup spirit while bringing a wealth of knowledge acquired through collaborations with industry leaders. With a robust network of 1,400 skilled professionals across more than 10 countries, we are dedicated to providing pioneering, data-driven solutions that empower our clients and promote professional development within a vibrant and collaborative work environment.Role Overview:As the Loyalty Manager at Neo Group, you will be instrumental in enhancing relationships with our most valued players. This position integrates VIP account management with retention strategies, focusing on crafting personalized experiences that foster engagement, loyalty, and long-term player value. You will serve as a reliable point of contact for international VIP players, ensuring they enjoy a seamless and rewarding journey.Key ResponsibilitiesManage a diverse portfolio of potential and existing VIP players, cultivating meaningful relationships through calls, emails, and chat interactions;Implement reactivation strategies, upsell opportunities, and escalate users to VIP status when applicable;Monitor player behavior and respond to key triggers such as deposits, withdrawals, wins, and losses;Collaborate with VIP Managers, Support, and Payments teams to guarantee a smooth player experience;Design and execute retention campaigns and reward offers, while diligently tracking their performance;Engage in proactive communication with players based on their activity levels;
As a key member of the finance team reporting directly to the Financial Controller, the Accounts Payable Executive is essential in overseeing the Accounts Payable function. This role involves ensuring the prompt and precise processing of supplier invoices, assisting with various accounting tasks, and preparing necessary financial reports.Key Responsibilities:Validate supplier invoices according to contracts and purchase orders.Secure appropriate payment authorization before processing vendor payments.Review and endorse invoice postings to ensure accurate entries in the general ledger.Prepare and manage payment batches to guarantee timely payments to suppliers.Analyze financial terms and conditions within supplier contracts, emphasizing any financial impacts.Issue sales invoices and ensure the swift collection of funds.Reconcile and maintain Aged Payables and Aged Receivables reports efficiently.Update and reconcile Fixed and Intangible Assets Registers with the General Ledgers.Assist in the preparation of monthly management accounts, including accruals, prepayments, and reconciliations.Support external financial audits by providing necessary documentation.Prepare financial reports and assist with additional tasks as assigned.Identify and recommend enhancements to improve efficiency in accounts payable processes.Build and maintain positive relationships with other departments within the organization.Qualifications:Progressing towards an ACCA qualification or equivalent.Experience:At least 2 years of experience in a finance-related role (experience in a regulated institution is an advantage).Knowledge and Skills:In-depth understanding of accounting principles and accounts payable processes.Familiarity with VAT principles.Experience in general ledger functions and month-end closing procedures.Proficient in financial software and accounts payable modules.Strong command of Microsoft Excel.Required Competencies:Ability to work autonomously and meet tight deadlines.Capacity to make logical decisions under pressure.Meticulous attention to detail and dedication to tasks.Quick learning ability with excellent problem-solving skills.Effective collaboration skills within a team environment.Ambition to develop skills in a dynamic workplace.Benefits:Competitive salaryWell-being servicesOpportunities for advancement within the companyHealthy work-life balanceInternational work environment
Join our dynamic team at bet365 as a Danish Language Customer Account Advisor. In this hybrid role, you will be responsible for providing exceptional customer service to our Danish-speaking clients. You will engage with customers through various channels, assisting them with inquiries and resolving issues efficiently.As a vital part of our team, you will have the opportunity to work in a fast-paced environment that values your contributions and offers growth opportunities.
Are you passionate about driving growth in a dynamic, target-oriented environment? Do you excel at forging meaningful connections, identifying opportunities, and enabling businesses to flourish? If your answer is yes, we are eager to speak with you!We seek a proactive and customer-centric Business Account Executive to be a vital part of our team. In this key position, you will be responsible for generating new business and maintaining a strong portfolio of existing clients. You will engage with customers to understand their unique needs and offer solutions that deliver tangible value.Key Responsibilities:Meet: Discover and engage potential new clients along with existing customers exhibiting growth potential. Utilize various channels including social media, LinkedIn, email outreach, cold calling, and on-site visits to establish connections and secure meetings to comprehend their business needs.Quote: Immerse yourself in each client’s challenges by asking insightful questions to uncover pain points and identify opportunities. Leverage your sales expertise to propose customized solutions and prepare competitive quotes that resonate with the client’s objectives.Close: Navigate the sales cycle to successful completion by showcasing value, negotiating effectively, and finalizing agreements. Consistently meet sales targets while ensuring a seamless and professional experience for every client.
Join our dynamic team at bet365 as a Bulgarian Language Customer Account Advisor in a hybrid role. In this exciting position, you will be the first point of contact for our clients, assisting them with inquiries and providing exceptional customer service. Your fluency in Bulgarian and proficiency in English will be essential in ensuring a seamless experience for our customers.This role not only offers the chance to work in a fast-paced environment but also allows for a flexible work schedule, combining both in-office and remote work.
Join TechBiz Global as we provide recruitment services to our esteemed clients! We are currently on the lookout for a Senior Account Executive to become part of one of our prominent clients' teams in Malta. This is a fantastic opportunity for those eager to advance their careers!Note: We welcome candidates from across Europe and offer relocation support. Are you a tech-savvy sales professional ready to drive new business growth and influence the future of specialised cloud solutions? Do you excel at forging strong client relationships that lead to new opportunities? If you're passionate about making a significant impact in a rapidly growing, innovation-driven environment, we want to connect with you.
Join our dynamic team as an Office & Facilities Manager at Betsson's global headquarters in Malta! We're on the lookout for someone who is passionate about transforming workplaces into enjoyable environments for all employees. If you are proactive, detail-oriented, and excited about enhancing the daily experiences of our staff, this is your chance to make a significant impact on our Malta office.As the Office & Facilities Manager, you will oversee the seamless operations of our workplace, setting the benchmark for how our spaces promote productivity and employee satisfaction. Your role will encompass everything from ensuring facilities excellence to crafting memorable employee experiences. You will also play a pivotal role in bringing our company culture to life through well-organized internal events and initiatives.Reporting directly to the Head of HR Malta, you will be responsible for implementing workplace standards, managing budgets, and nurturing supplier partnerships to guarantee that our offices remain safe, efficient, and welcoming. You'll coordinate daily services and event logistics to ensure a smooth and branded experience for both employees and visitors alike.
