About the job
About Gapstars
At Gapstars, we collaborate with Europe’s most ambitious tech companies, from groundbreaking startups to rapidly scaling enterprises, to help them build exceptional remote engineering teams.
With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we boast a diverse team of over 300 engineers dedicated to tackling real-world challenges with cutting-edge technologies. Our projects span various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that generate impactful results.
If you seek a workplace that champions technical excellence, fosters a strong culture, and offers ample opportunities for growth, you will find your place at Gapstars.
Role Overview
The Learning & Development Lead will design and manage a modern, scalable ecosystem that enhances Gapstars’ “people product” and directly contributes to client success. This position will revolutionize training into a systematic “Operating System,” establishing defined role-based pathways, comprehensive manager support, and measurable performance metrics. The ultimate goal is to create a high-impact, low-administration model that strengthens our community's capabilities and empowers our leaders while providing tangible evidence of skills that facilitate our commercial growth.
Key Responsibilities
1. Academy Design & Learning Pathways
Develop and implement the "Gapstars Academy" with a reliable quarterly schedule for employees and leaders.
Create standardized, role-specific learning pathways for key groups (Team Leads, Community Specialists, Engineers) while remaining adaptable to specific client or project needs.
Design structured learning journeys that encompass the entire employee lifecycle: from onboarding to performance support and future career development.
2. Leadership Development & Manager Support
Create and implement practical toolkits and learning initiatives focused on essential leadership skills: providing feedback, detecting burnout, and navigating difficult conversations.
Facilitate effective coaching and mentoring strategies to elevate leadership capabilities across the organization.
