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Lead Mechanic - Denver

VeoDenver, Colorado, United States
On-site Full-time $23/hr - $24/hr

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Experience Level

Manager

Qualifications

Key Responsibilities:Execute field tasks including battery swaps, vehicle rebalancing, and responding to on-demand requests for locating/retrieving scooters. Address customer complaints through email or Zendesk, either resolving issues directly or escalating to field technicians. Train new technicians on shift priorities, standard operating procedures, and company systems (upkeep, WIW, TechApp). Maintain organization and quality standards within the warehouse. Ensure proper cycling of batteries and correct positioning of vehicles. Assist with additional tasks as assigned by the Operations Manager.

About the job

Join Veo in Revolutionizing Mobility in Denver!

Company Overview

At Veo, we are pioneering the future of mobility sharing with our innovative dockless pedal bikes, e-bikes, and e-scooter systems, set to launch in Denver in Spring 2026. We also provide an extensive range of options including fat-tire bikes, cargo bikes, and ADA-compliant bikes, making us the most versatile shared mobility provider in the industry. Our mission is to deliver sustainable transportation solutions that enrich communities. We take pride in designing and engineering our own vehicles along with cutting-edge hardware and software systems, ensuring our users enjoy a seamless experience. We are headquartered in Chicago, IL, and are eager to welcome talented individuals from across the U. S. to join our team!

Role Overview

As the Tech Lead at Veo, you will spearhead our innovative dockless micro-mobility program. Your leadership will be crucial in ensuring operational efficiency, managing daily tasks, and addressing customer service inquiries. We're looking for someone with a proactive mindset and excellent customer service skills who is ready to tackle challenges head-on.

About Veo

Veo is at the forefront of transforming urban mobility through our advanced shared mobility solutions. With a wide array of vehicles to meet diverse needs, we are dedicated to promoting greener transportation options and enhancing the quality of life in our communities. Our commitment to innovation and user satisfaction sets us apart as an industry leader.

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