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Manager
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Key Responsibilities:Establish and uphold standards for runbook quality, incorporating clear escalation protocols, rollback strategies, and assessments of customer impact. Validate runbooks through tabletop exercises and live testing prior to deployment to shift teams. Proactively identify deficiencies in GOC processes, tools, and service coverage. Develop and implement new processes to rectify operational blind spots. Standardize incident triage, escalation, and resolution workflows across all shifts. Create and maintain the GOC’s operational knowledge base. Manage the complete lifecycle of GOC runbooks, including creation, peer review, validation, and retirement. Draft runbooks for common operational tasks that shift teams can independently execute. Lead post-incident reviews for major incidents, providing actionable insights. Monitor recurring issue patterns and facilitate root cause resolutions in collaboration with engineering teams. Track and report on incident metrics, identifying trends that necessitate systemic improvements. Ensure that lessons learned are incorporated into future operations.
About the job
About TensorWave
At TensorWave, our mission is straightforward: to provide seamless, secure, reliable, and resilient AI compute at scale. Our innovative cloud platform removes infrastructure barriers, allowing creators to concentrate on innovation instead of battling technical obstacles. We believe that transformative AI should progress at the speed of ideas, not hindered by infrastructure.
About the Role
As we develop the next generation of GPU cloud infrastructure, our Global Operations Center (GOC) serves as the essential support for 24/7 operations across various data centers. In the position of Lead Operations Engineer, you will be the technical anchor of the GOC, acting as a liaison between our frontline operations engineers and the engineering teams responsible for building and maintaining our platform.
Your contributions will enhance the effectiveness of shift teams: refining and validating operational runbooks, analyzing significant incidents to promote systemic enhancements, and collaborating with engineering leads to improve alert systems and identify tasks suitable for delegation to the operations floor. Working alongside the Head of Global Operations, you will be pivotal in elevating the operational maturity of the GOC and shifting from reactive measures to proactive, standardized operations.
About TensorWave
TensorWave is at the forefront of revolutionizing AI compute through our cutting-edge cloud platform. Our dedication to quality and innovation empowers teams to focus on their creative solutions rather than infrastructure challenges, fostering an environment where ideas can flourish at unprecedented speeds.
Full-time|On-site|Las Vegas, Nevada, United States
About the PositionAre you ready to make a significant impact in the world of mobile eSports? Join Skillz and advance your career while contributing to groundbreaking innovations in gaming!Skillz is the leading publicly-traded mobile eSports platform, hosting billions of casual gaming tournaments for millions of players around the globe. By promoting social c…
Acquisition Inc. is hiring a Director of Revenue Operations for its Las Vegas, NV office. This onsite leadership role centers on shaping revenue strategies and improving how the company operates to meet ambitious growth targets. Key Responsibilities Lead revenue forecasting and maintain accurate financial projections Direct sales operations to align with business goals Monitor and analyze performance metrics related to revenue targets Collaborate with company leadership to pursue and achieve revenue objectives Role Highlights This position combines high-level strategy with hands-on execution. Success in this role depends on strong experience in revenue management and a proven ability to deliver operational results.
At Tensorwave Cloud, we are dedicated to creating a seamless, secure, and resilient AI infrastructure at scale. Our goal is to dismantle barriers and challenge conventional norms, empowering innovators and fostering AI advancements.Position OverviewWe are looking for a visionary Director of Customer Operations to spearhead and cultivate our customer organization as we expand our AMD-powered AI infrastructure platform. In this pivotal role, you will enhance customer satisfaction, retention, and growth across AI startups, machine learning teams, and Fortune 500 clients.This senior leadership position encompasses the establishment of high-performing customer teams, the development of scalable customer success strategies, and serving as an executive advocate for strategic accounts engaged in large-scale training and inference tasks.You will work in close collaboration with company leadership to forge robust relationships with C-suite executives, ensuring that customer success evolves into a sustainable, measurable function throughout Tensorwave's growth journey.
Full-time|$137K/yr - $188.8K/yr|On-site|Las Vegas, Nevada, United States
Motional is hiring a Director of Commercial Operations in Las Vegas, Nevada. The Las Vegas office supports one of the world’s largest autonomous vehicle fleets, operating in a city recognized for its advanced grid and smart city initiatives. This location provides a strong foundation for testing and developing self-driving technology. Role Overview The Director of Commercial Operations joins Motional’s senior management team, reporting to the Senior Director of Operations. This leader oversees the safe and reliable operation of Motional’s commercial autonomous vehicle fleet, working closely with commercial partners and cross-functional teams. The role focuses on driving operational performance, deploying new tools and technologies, and supporting cost-efficiency efforts that align with Motional’s vision for a driverless future. Key Responsibilities Fleet Performance and Operational Excellence Oversee commercial fleet operations across all active markets, prioritizing safety, reliability, utilization, and service quality. Establish and lead key performance indicators such as fleet availability, autonomous miles driven, incident rates, mean time to resolution (MTTR), and service level agreement (SLA) adherence. Analyze operational data to generate actionable insights, driving improvements in fleet efficiency, uptime, and the customer experience. Multi-Market Operations Leadership Lead and standardize operations in multiple geographies, ensuring consistent execution while adapting strategies to local Operational Design Domains (ODDs). Develop scalable operational models that support the expansion of fully driverless deployments. Prepare for new market launches, including staffing, infrastructure, and compliance with regulatory requirements. Command Center and Incident Management Oversight Provide executive oversight for real-time fleet command and control, including incident response, escalation, and management of unexpected events. Implement strong incident management processes to improve fleet safety and operational reliability.
Sphere Entertainment Co. stands at the forefront of immersive experiences, technology, and media innovation. The company encompasses the Sphere, an extraordinary experiential medium driven by cutting-edge technologies. Our flagship venue, the Sphere in Las Vegas, is set to be joined by a second location in Abu Dhabi. Additionally, Sphere Entertainment includes MSG Networks, operating two regional sports and entertainment networks, MSG Network and MSG Sportsnet, along with a direct-to-consumer streaming service, MSG+, which offers a diverse array of live sports and programming content. For more details, visit www.sphereentertainmentco.com.Who are we looking for?The Director of Venue Business Operations will play a vital role in collaborating with the Sphere Venue Operations team, focusing on enhancing every facet of operations at the Las Vegas Sphere. This position will oversee the entire customer experience during events, including guest entry, food and beverage services, merchandise sales, and guest services. The Director will be responsible for developing operational playbooks, standardizing processes, and implementing data-driven metrics to track KPIs, ensuring alignment with both commercial and experiential objectives. This role will also assist the Venue Operations leadership in strategic planning, optimizing processes and resources, and fostering essential cross-functional connections among internal and external stakeholders. Furthermore, the Director will ensure the establishment of scalable, documented processes for the global Sphere network.
Full-time|$160K/yr - $170K/yr|On-site|Las Vegas, Nevada, United States
About Museum of Ice CreamMuseum of Ice Cream transforms spaces into imaginative, interactive experiences where connection, creativity, and joy are at the forefront. Utilizing ice cream as our playful medium, we design immersive worlds that ignite wonder, foster community, and create lasting memories. Our Las Vegas Flagship will be our largest and most dynamic location to date, set to open in 2026.The Flavor ProfileWe are seeking an accomplished leader to spearhead the launch and management of our Las Vegas Flagship, a high-traffic, multi-channel venue expected to welcome over half a million guests annually. This is a unique opportunity to oversee an eight-figure revenue enterprise, with responsibilities spanning operations, sales, marketing, food & beverage, retail, and events. You will build and lead a team of over 150, emphasizing radical hospitality, performance, and exemplary service standards. Your role will involve comprehensive P&L management, fostering local community relations, and coordinating a robust marketing and field team. Additionally, you will serve as the vital link between headquarters functions and onsite execution.Your accountability includes delivering premier guest experiences, operational excellence, revenue enhancement, and maintaining cultural integrity within one of the nation's most prominent hospitality markets. This multifaceted role combines strategic leadership with hands-on management of people, systems, and performance metrics. You will commence your journey with immersive training at our flagship New York City location, gaining firsthand experience with our brand before assuming full leadership in your designated market.Key ResponsibilitiesOperational LeadershipOversee the operations of MOIC’s largest and most intricate food & beverage offering and theatrical venue.Establish all site-level departments, directly hiring General Managers, Managers, and key department leaders.Ensure seamless execution across daily operations, programming, events, and seasonal initiatives.Implement systems, standard operating procedures (SOPs), and operational frameworks that enhance guest experience and team performance.Manage labor models, scheduling, and staffing strategies to fulfill both guest and business requirements.Business PerformanceAssume full P&L responsibility, including revenue, labor, cost of goods sold (COGS), and expense management.Collaborate with HQ Operations and Finance to enhance margin discipline and optimize costs.Monitor and analyze KPIs, identifying trends and proactively adjusting strategies to enhance performance.Work with Sales and Events teams to maximize group bookings and private event opportunities.Marketing & Brand ExecutionLead the local execution of national marketing campaigns and site-specific initiatives.Manage marketing and programming budgets exceeding $3M to drive guest engagement.
Full-time|On-site|Las Vegas, Nevada, United States
Have you ever dreamed of saying, “I played a role in shaping the future of transportation”? Join us at Vay, where we are revolutionizing urban mobility. Our innovative Remote Driving technology allows customers to summon a vehicle without a driver, operating seamlessly on public streets.Currently live in Las Vegas, we are rapidly expanding, fueled by a strategic investment of up to $410 million from Grab. Our mission is clear: to transition from private car ownership to a more efficient, environmentally-friendly, door-to-door mobility solution. If you’re excited about creating something tangible and transformational, you’ll find your place with us.Want to experience Vay firsthand? Use the code VAYCANDIDATE for a $10 discount on your first ride in Las Vegas! Download the "Vay" app from the Apple or Google Play store and enjoy the ride!What’s New at VayPioneers in deploying vehicles on public roads in both Europe and the USA without a human operator, currently boasting the second-largest commercial driverless fleet in the Western World.Partnered with Kodiak to integrate remote-driving technology into autonomous trucks in the US, demonstrating our capability to adapt our technology for heavy-duty commercial vehicles.We’ve successfully completed tens of thousands of trips and are expanding our fleet in Las Vegas to meet increasing demand!And we’re soon expanding across the US & Europe Why This Role is ExcitingAs the Director of Vehicle Production Operations, you will be responsible for the comprehensive production readiness of Vay’s remotely operated vehicle fleet in Las Vegas. This position is vital for scaling our commercial fleet while ensuring that our vehicles adhere to the highest standards of safety, quality, and operational reliability.You will have the opportunity to build and lead the vehicle production organization from the ground up, define the production playbook, implement scalable processes, and collaborate with global engineering and operations teams.Your ResponsibilitiesVehicle Production & IntegrationOversee the complete vehicle and remote station assembly, diagnostics, testing, and End-of-Line (EOL) validation processes.Ensure new vehicles adhere to operational standards and are ready for deployment.
Join Eataly as the Director of Store Operations and lead our dynamic team in delivering an exceptional culinary experience. This is a future opportunity, so we invite passionate and innovative leaders to apply. You will oversee store operations, ensuring the highest standards of service and quality while fostering a culture of collaboration and excellence.
Wynn Resorts is seeking a dynamic Executive Director to lead our Front Office Operations team in the vibrant city of Las Vegas. In this pivotal role, you will be responsible for overseeing the guest experience, managing front office staff, and implementing operational strategies that enhance service excellence. Your leadership will be key in driving performance, fostering a culture of hospitality, and ensuring that our guests receive unparalleled service.
About TensorWaveAt TensorWave, we strive to provide seamless, secure, and reliable AI computing solutions at scale. Our cutting-edge cloud platform eliminates infrastructure barriers, allowing innovators to concentrate on what matters—creating breakthroughs in AI technology. We believe that the evolution of AI should be driven by ideas, not limited by infrastructure.About the RoleWe are in the process of establishing a robust Global Operations Center (GOC) and are seeking an experienced leader to spearhead this essential function. This pivotal role involves standardizing 24/7 monitoring and incident response across all TensorWave data centers. Reporting directly to the VP of Operations, the Director of Global Operations will design processes, implement tools, and expand a team dedicated to maintaining TensorWave's infrastructure reliability.This is an exceptional opportunity to shape a function that significantly influences our customers' experiences. You will play a crucial role in enhancing monitoring, detection, triage, and response to infrastructure events as our organization rapidly expands. If you excel in dynamic environments and are eager to build something impactful, we encourage you to apply.
Full-time|$137K/yr - $188.8K/yr|On-site|Las Vegas, Nevada, United States
Motional’s Las Vegas office is strategically located less than 10 miles from the Las Vegas Strip at 730 E Pilot Road, housing one of the largest fleets of self-driving vehicles. The city's advanced grid system and designation as one of America's 'smart cities' provide a unique environment for extensive research and development testing.Mission Summary:The Director of Autonomous Vehicle Testing Operations is a pivotal senior leadership role dedicated to defining and executing Motional’s vision, strategy, and performance for global test operations. Reporting to the Senior Director of Operations, you will be instrumental in ensuring the safe, reliable, and efficient management of Motional’s autonomous vehicle testing and commercial fleet. Your responsibilities will include identifying and resolving any fleet resource constraints, rapidly implementing necessary hardware modifications, and overseeing the daily operational requirements of fleet systems to guarantee readiness. As a strategic leader, you will guide cross-functional teams, develop scalable operational frameworks, and cultivate strong partnerships across engineering, program management, and fleet operations. You will promote a culture of safety, accountability, and innovation while ensuring that Test Operations play a crucial role in advancing Motional’s roadmap towards commercialization and a driverless future.What You’ll Be Doing:Strategic Leadership: Define and implement the long-term vision for Test Operations, aligning resources, personnel, and processes with company objectives and commercialization milestones.Strategic Roadmap: Develop and execute the global fleet strategy, ensuring that infrastructure and resources are optimally positioned for market expansion.Organizational Oversight: Lead, mentor, and inspire a multi-tiered organization of managers, supervisors, and operators across various test sites, promoting growth, accountability, and performance at every level.Operational Excellence: Establish and enhance policies, standard operating procedures (SOPs), and key performance indicators to ensure the safety, efficiency, and reliability of all testing activities.Executive Collaboration: Work closely with senior leaders in engineering, safety, and product development to ensure seamless integration of vehicle testing into Motional’s development and deployment lifecycle.People Development: Build and maintain talent pipelines, mentor future leaders, and implement workforce strategies that support long-term growth and employee retention.Innovation & Efficiency: Advocate for continuous improvement through the adoption of new tools, technologies, and operational models.
Role Overview Westgate Resorts is hiring an Executive Director of Casino Host & Player Development Operations in Las Vegas. This leader oversees a team focused on customer engagement and player retention across the casino floor. Key Responsibilities Guide and mentor the casino host and player development team to deliver strong guest experiences Build and maintain relationships with high-value players Design and execute strategies to grow revenue through player loyalty and engagement Develop and implement marketing initiatives to attract and retain players About Westgate Resorts Westgate Resorts operates in Las Vegas and is known for its commitment to guest satisfaction and hospitality. The company values leaders who can drive results and foster lasting customer connections.
About TensorWaveAt TensorWave, our mission is straightforward: to provide seamless, secure, reliable, and resilient AI compute at scale. Our innovative cloud platform removes infrastructure barriers, allowing creators to concentrate on innovation instead of battling technical obstacles. We believe that transformative AI should progress at the speed of ideas, not hindered by infrastructure.About the RoleAs we develop the next generation of GPU cloud infrastructure, our Global Operations Center (GOC) serves as the essential support for 24/7 operations across various data centers. In the position of Lead Operations Engineer, you will be the technical anchor of the GOC, acting as a liaison between our frontline operations engineers and the engineering teams responsible for building and maintaining our platform.Your contributions will enhance the effectiveness of shift teams: refining and validating operational runbooks, analyzing significant incidents to promote systemic enhancements, and collaborating with engineering leads to improve alert systems and identify tasks suitable for delegation to the operations floor. Working alongside the Head of Global Operations, you will be pivotal in elevating the operational maturity of the GOC and shifting from reactive measures to proactive, standardized operations.
Summary:The Flight and Ground Network Operations Specialist (SFGNO) plays a critical role in maintaining the safety and efficiency of Allegiant Air's ground operations. Situated within the Operational Control Center (OCC), this position involves managing and coordinating any irregular operational (IROP) events that arise for scheduled services, public and private charters, Department of Defense (DOD) charters, and aircraft repositioning flights. Responsibilities also include assisting in flight ground planning, aircraft routing, and station operations. As the primary contact for emergency procedures, the SFGNO will ensure effective support, coordination, and escalation to various operational departments, both within and outside the OCC, while prioritizing an excellent customer experience. Adherence to Allegiant, FAA, DOT, and state regulations is essential for this role.
Join Boyd Gaming Corporation as the Director of Sales in the vibrant city of Las Vegas. In this pivotal role, you will lead the sales team to develop and execute strategies that drive revenue growth and enhance the company's market presence. You will collaborate closely with marketing and operations to ensure alignment with corporate objectives, while fostering a high-performance culture.
Acquisition is seeking a Camera Operator for a remote role based in Las Vegas, NV. This position centers on capturing video content that aligns with the company’s brand and quality standards. Key Responsibilities Record high-quality video footage for a range of projects Collaborate with team members to achieve creative objectives Maintain consistency with brand expectations in all video content Team Environment The team values collaboration and welcomes fresh ideas. Members support each other’s growth and encourage creative contributions from everyone.
Unleash Your Creative Potential with Access.Join our dynamic team and help craft unforgettable experiences that ignite passion, foster connections, and bring imaginative ideas to fruition—all while enjoying the journey!We are seeking a talented Director of Creative Services based in Las Vegas, NV!This hybrid role will be based in our Las Vegas office, with travel required approximately twice a month to Arizona. Candidates must reside in the Las Vegas area.Role OverviewAs the Director of Creative Services at Access, you will lead the creative vision and strategic direction for proposal development and program design throughout the Southwest region. Your expertise will be pivotal in driving revenue growth and enhancing the creativity of our programs, while also managing the Southwest Creative team to achieve key objectives across Nevada and Arizona.Key ResponsibilitiesCreative and Technical LeadershipFormulate and execute the creative vision for proposal developments, ensuring that all outputs align with Access’s brand identity, business aspirations, and innovative spirit.Synchronize creative systems, tools, and workflows with departmental goals to enhance storytelling, improve sales metrics, and facilitate sustainable growth.Act as the guardian of our brand, ensuring coherence in our visual identity, messaging, and trend engagement across all client interactions.Drive innovative design strategies by interpreting cultural trends, audience preferences, and industry advancements into captivating creative strategies and actionable initiatives.Conduct national trend workshops and cross-functional creative sessions to inspire ideation, elevate brand identity, and unify the creative narrative across teams.Manage the financial aspects of creative development, overseeing budget planning, aligning cost strategies with leadership goals, and guiding teams to balance creativity with profitability.Operational and Data ManagementEstablish creative data priorities and Salesforce reporting standards to improve forecasting accuracy, performance transparency, and vendor collaboration across all markets.
About Carvana Carvana has reimagined how people buy cars. The company operates vehicle Reconditioning Centers across the country, where each car receives a detailed inspection, thorough reconditioning, and professional photography before appearing on the Carvana platform. Every vehicle must pass a 150-point Carvana Certified inspection to meet strict mechanical and cosmetic standards. This process supports Carvana’s goal of delivering a seamless and reliable car buying experience. Role Overview: Operations Manager - 2nd Shift Based in Las Vegas, NV, the Operations Manager (2nd Shift) leads a large team at the Inspection Center. This role oversees the vehicle reconditioning process, managing at least five leads and up to 70 front-line associates. The position focuses on daily operations, people leadership, and continuous improvement within a lean manufacturing environment. The Operations Manager is responsible for maintaining quality, production, and cost targets while building a culture of engagement and growth. Note: This position does not offer visa sponsorship. Main Responsibilities Direct daily operations at the Inspection Center. Coach, mentor, and hold team members accountable to support their professional development. Work on strategic planning to align with company goals. Maintain compliance with operational standards, policies, and performance metrics. Promote positive communication and teamwork in line with company values. Recruit, select, onboard, and train new employees to strengthen the supervisory team. Oversee training and certification processes for employee advancement. Provide constructive, competency-based feedback to leads and associates. Support production planning to ensure each line maintains adequate capacity. Ensure compliance with health, safety, and loss prevention protocols. Offer strategic guidance to improve operational efficiency.
At Tensorwave Cloud, we are committed to pioneering a seamless, secure, and resilient AI infrastructure that empowers innovators and fosters the future of AI technology.Position OverviewWe are looking for a strategic and visionary Head of Recruiting to design and lead our talent acquisition initiatives during a critical growth phase. This pivotal role will be essential in rapidly expanding our team while upholding our standards for technical proficiency and cultural alignment.You will have the opportunity to build and manage a top-tier recruiting team, implement scalable processes, and serve as a trusted advisor to our leadership team as we strive to attract premier talent in the AI and cloud infrastructure sectors.Key ResponsibilitiesCraft and execute a robust talent acquisition strategy that aligns with our ambitious growth targets and workforce planning requirements.Collaborate with executive leadership to anticipate hiring needs, model workforce capacity, and ensure recruiting capabilities are ahead of demand.Develop annual recruiting strategies with defined metrics, budgets, and resource allocations across various functions and locations.Establish a compelling employer brand and talent marketing strategies that set us apart in the competitive cloud infrastructure landscape.Utilize data-driven insights through recruiting analytics, market intelligence, and predictive modeling to enhance decision-making.Build, lead, and mentor a high-performing recruiting team, including technical recruiters, coordinators, and operations specialists.Define performance expectations, career development pathways, and accountability measures for the recruiting team.Promote a culture of excellence, teamwork, and ongoing improvement within the talent acquisition department.Strategically manage relationships with external recruiting agencies and vendors.Design and implement scalable and efficient recruiting processes from job listing through onboarding, ensuring outstanding experiences for candidates and hiring managers alike.Establish best-in-class recruiting operations, including optimizing ATS, interview training, candidate communication protocols, and offer processes.
Role overview The Aviation Institute of Maintenance in Las Vegas, NV is hiring an Assistant Director of Admissions. This role supports the admissions process from start to finish, working closely with prospective students and their families. The Assistant Director guides applicants through enrollment steps and helps them transition into aviation programs. What you will do Oversee daily admissions operations and procedures Engage with prospective students to answer questions and provide information about programs Build and maintain relationships with applicants to support their decision-making Work with other staff to ensure a welcoming and efficient admissions experience Impact This position helps shape the next generation of aviation professionals by supporting students as they begin their education journey at our institute.
Apr 15, 2026
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