About the job
The Leasing Manager at PeakMade in Boone, North Carolina plays a key role on the onsite leadership team. This position centers on elevating the property's leasing and marketing efforts, working closely with the property manager to design and deliver engaging community events and campaigns that reflect the PeakMade brand. The goal: support strong revenue, high occupancy, satisfied residents, and strong retention.
What You'll Bring
- Relationship Builder: Turns daily interactions into memorable experiences and treats residents, team members, and the community with respect.
- Creative Approach: Develops and applies original marketing ideas that make a positive impact.
- Flexible Mindset: Comfortable handling shifting priorities and challenges as they arise.
- Leadership: Sets the standard for the team, takes responsibility, and models PeakMade values in every situation.
- Tech Fluency: Confident using social media, Microsoft Office, and property management software.
Key Responsibilities
Leasing and Operations
- Recruit, lead, and support the development of full-time and part-time leasing staff, including hiring, onboarding, and training.
- Deliver excellent customer service and act as a role model for the team, representing PeakMade and the community.
- Organize and execute lease-up events, renewal celebrations, property gatherings, competitions, and resident programs.
- Guide prospective residents on property tours, anticipate their needs, and address questions or concerns.
- Handle leasing and renewal processes for apartments in person, by phone, or online.
- Assist with move-in and move-out activities, including collecting deposits and fees as needed.
Digital and Social Media
- Use tools like Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and similar creative apps regularly.
- Keep all property social media channels current and engaging.
- Create flyers, social graphics, and videos in Canva to promote the PeakMade lifestyle.
- Monitor and manage online reputation using platforms such as Reputation.com, JTurner, and Modern Message.
Sales and Marketing
- Help develop and implement annual marketing plans, staying within budget.
- Apply knowledge of current marketing trends to boost the property's visibility and appeal.
