Lithuanian-Speaking Customer Solutions Consultant in Sofia with Relocation Support

Mercier ConsultancyPleven, Pleven Province, Bulgaria

On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsFluency in Lithuanian and English, both spoken and written. Clearly indicate your native language and nationality in your C. V. and/or Cover Letter. Strong customer service orientation with a proactive, solution-focused mindset. Excellent communication and interpersonal skills. Ability to work independently as well as part of a team. Detail-oriented with robust problem-solving skills. Previous experience in customer support or consulting roles is preferred. Willingness to relocate to Sofia, Bulgaria with all relocation costs covered.

About the job

Working in a dynamic and collaborative environment, you will address client inquiries, resolve challenges, and create personalized solutions. This opportunity not only offers strong career growth potential but also includes comprehensive relocation assistance.

Key Responsibilities

Deliver effective customer support to Lithuanian-speaking clients.
Gather and comprehend client requirements to provide tailored solutions.
Collaborate with internal teams to ensure swift resolution of client issues.
Maintain thorough documentation of client interactions and solutions offered.
Identify service improvement opportunities based on client feedback.
Support onboarding and training processes for new clients.
Keep abreast of company products, services, and industry trends.

About Mercier Consultancy

At Mercier Consultancy, we pride ourselves on our commitment to delivering outstanding customer solutions. Our team thrives in a collaborative environment where every member contributes to our clients' success. Join us to be part of a positive international working culture that values support and continuous learning.

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