Qualifications
Key Responsibilities: Assist customers in obtaining alternative transportation while their vehicle is serviced. Verify documentation and ensure all necessary paperwork is completed prior to loaning a vehicle. Ensure loaner vehicles are well-maintained and ready for customer use, including checking fluids, cleanliness, and proper stickers. Keep an accurate inventory of loaner vehicles and report any damages to management. Provide excellent customer service and address any concerns promptly to enhance client retention. Qualifications: High School Diploma or equivalent. Excellent communication skills with customers. Must possess a valid in-state driver’s license and maintain a clean driving record.
About the job
Join our team at Mercedes-Benz of Ontario, where we are dedicated to providing an unparalleled guest experience through our commitment to excellence. As a part of the nation’s leading family-owned automotive group, we are looking for a driven and customer-focused individual to take on the role of Loan Car Assistant.
Why Work with Us?
We offer a comprehensive benefits package to support your health and well-being.