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Luxury Sales Consultants Needed - Premier Pawn Shop in Central London

cvukCentral London
On-site Full-time £23K/yr - £28K/yr

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Experience Level

Mid to Senior

Qualifications

Key Responsibilities:Delivering exceptional customer service consistentlyAppraising a variety of items, including jewellery, watches, and designer handbagsConducting retail sales of luxury items such as diamond jewellery, prestigious watches, and high-end handbagsResponding to customer inquiries and feedback via email, phone, and in-person interactionsStaying informed about market trends in the pawnbroking and luxury goods sectors, understanding upcoming customer initiatives, and monitoring local competitorsRole Responsibilities:Promoting the brand locallyActing as a Brand Ambassador and maintaining high standards of brand imageAchieving targets set by senior managementEssential Skills and Experience:Proven track record in pawnbroking and/or retail jewellery or high-end handbag environmentsKnowledge of jewellery, watches, and handbagsCompetence in IT applications, including Outlook and ExcelDemonstrated sales and customer service capabilitiesStrong numeracy and literacy skillsFluency in EnglishPreferred Skills and Experience:Familiarity with pawnbroking proceduresKnowledge of fine art and antiquesRelevant jewellery, gemmology, or watch qualificationsExperience with luxury goods

About the job

Join a prestigious pawn store renowned for providing financial solutions to asset-rich clients. We specialize in lending against and purchasing exquisite items such as fine jewellery, luxury watches, gold, vintage cars, art, designer handbags, antiques, rare wines, cherished plates, collectible stamps, coins, and other unique collectibles. Our approach distinguishes us from traditional pawnbrokers, as we pride ourselves on delivering an exceptional and knowledgeable experience to every client.

As an Appraiser, you will be a key player in our store’s operations. Your role will involve achieving outstanding performance metrics aligned with business KPIs, contributing to growth and profitability.

The ideal candidate will excel in providing an exceptional client experience while meeting company objectives. A passion for customer service, adaptability to various clientele, and a proactive attitude toward challenges are essential. You should possess previous experience in a customer-facing role, strong communication, and interpersonal skills. Additionally, a keen business acumen and ability to manage high-value products are critical.

About cvuk

At cvuk, we redefine the pawnbroking experience by blending exceptional service with a portfolio of luxury assets. Our commitment to excellence ensures that every client receives tailored financial solutions that meet their unique needs.

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