About the job
Join Express Oil Change & Tire Engineers as a Manager in Training and embark on a journey towards key leadership roles within our esteemed company. This comprehensive Management Training Program immerses candidates in all aspects of store operations while delivering exceptional service to our valued customers. As a part of our dynamic team, you will gain critical management and sales experience in the automotive maintenance industry, renowned for excellence, innovation, and growth. If you’re eager to learn the ins and outs of managing a successful business, we invite you to apply today!
Key Responsibilities:
- Drive results for customers, team members, and the organization
- Ensure customers are warmly greeted and receive outstanding service
- Manage scheduling of service appointments and address inquiries in-person and via phone
- Consult with customers regarding service needs and keep them informed about their vehicles' progress
- Deliver a positive customer experience that aligns with our high standards
- Engage in all aspects of store operations
- Communicate effectively with teammates and technicians to establish commitment timelines that meet customer and company standards
- Be flexible and ready to take on additional responsibilities as needed
