About the job
At ClickUp, we are not merely developing software; we are pioneering the future of work! In a landscape inundated with work sprawl, we identified a more effective solution. This inspiration led us to create the first truly integrated AI workspace, which combines tasks, documents, chat, calendar, and enterprise search, all powered by context-driven AI. Our mission is to empower millions of teams to shatter silos, reclaim their time, and achieve unprecedented productivity levels. At ClickUp, you will have the unique opportunity to learn, implement, and shape AI in ways that will influence not only our product but the future of work itself. Join us and become part of an audacious, innovative team that is reshaping the boundaries of possibility!
We are on the lookout for a seasoned Customer Success leader to coach, mentor, and expand our new team in the Philippines. You will be pivotal in driving customer satisfaction and platform growth. This is your chance to build an exceptional team, contribute to the formulation of new global processes and procedures, collaborate with like-minded business leaders within the GTM organization, and partner with some of the world’s most renowned brands to ensure they have a remarkable experience with your Customer Success Team.
We are ultimately seeking a player-coach who can act swiftly, possesses a strong work ethic, and is willing to engage directly with customers. Whether jumping on customer calls, assisting team members with risk mitigation, or managing a small portfolio of clients yourself, you will play a crucial role. You will help cultivate the team by hiring exceptional individuals who align with our core values, motivating and coaching them to guarantee successful outcomes for our customers, and ensuring your team meets their customer engagement, expansion, and churn & contraction targets.
