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Experience Level
Manager
Qualifications
The ideal candidate will possess a proven track record in managing teams, excellent communication skills, and a deep understanding of relationship management principles. A Bachelor's degree in Business Administration or a related field is preferred. You should have experience in the MidMarket sector and a passion for helping clients succeed.
About the job
We are looking for an experienced and dynamic Manager of Relationship Managers for our MidMarket segment at Intercom. In this pivotal role, you will lead a team dedicated to fostering strong client relationships and driving business growth. You will be responsible for setting strategic direction, ensuring team performance, and enhancing customer satisfaction through effective relationship management.
About Intercom
Intercom is a leading customer messaging platform that helps businesses deliver personalized experiences to their customers. With innovative solutions and a commitment to customer success, we empower organizations to engage and support their users in real-time.
Full-time|On-site|San Francisco, CA | New York City, NY
Join Anthropic as a Technical Program Manager for Launches in our San Francisco or New York City office. In this pivotal role, you will lead the planning and execution of product launches, collaborating closely with cross-functional teams to ensure successful delivery of innovative AI solutions. Your expertise will be crucial in navigating the complexities o…
A Better Built WorldAt Miter, we are dedicated to empowering construction contractors to build with confidence. Our mission is to streamline the construction of vital infrastructure—roads, bridges, utilities, data centers, and housing—by providing innovative solutions.For far too long, contractors in the construction and field services sectors have been hindered by antiquated software systems developed in the 1980s and 1990s.Miter is revolutionizing this landscape by leveraging AI and integrated payment solutions to enhance the core HR, finance, and operational frameworks that support our physical economy. With Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, managing job costs effectively, and expediting job site execution.Our vision is resonating well. Since our inception in 2021, we have rapidly expanded to serve thousands of customers and generated tens of millions in ARR, positioning us as one of the fastest-growing vertical software companies in history. To further accelerate our growth, we have secured over $50 million in funding from esteemed investors such as Bessemer, Coatue, and Battery, who share our vision of transforming the industry.About the Team & How We Work:As a Launch Manager at Miter, you will oversee customer onboarding from the initial kickoff to the go-live phase. This includes managing implementations from start to finish—data migration, plan configuration, user training, and resolving any obstacles that arise. You will ensure timelines are adhered to, communication is clear, and all stakeholders are aligned to facilitate a smooth experience.You will collaborate with teams across Sales, Product, Engineering, and Customer Success, gaining cross-functional exposure while directly influencing how quickly customers realize value from our offerings. This hands-on, impactful role is crucial for laying the groundwork for hundreds of launches as we scale.Our Launch team thrives on collaboration, attention to detail, and solving complex challenges together. If you excel in a fast-paced environment, embrace ownership, and enjoy transforming ambiguity into structured processes, you will be a perfect fit. Join a team that genuinely enjoys working together to make a difference in the construction industry!
Join Crusoe as a Category Manager for New Product Launches, where you will play a pivotal role in bringing innovative products to market. You will collaborate with cross-functional teams to define product strategies, assess market trends, and implement effective go-to-market plans. Your expertise will drive product lifecycle management and maximize revenue potential.
Role Overview Notion Labs Inc. is hiring a Product Marketing Manager - Launch Lead based in San Francisco, California. This role focuses on leading the launch of new products and shaping how Notion’s offerings are introduced to the market. What You Will Do Work closely with teams across the company to plan and execute product launches. Develop marketing strategies that connect with Notion’s target audience. Shape product positioning and messaging to help offerings stand out. Conduct market research and analyze consumer insights to inform launch plans. Create clear, compelling narratives that communicate product value. Oversee the creation of marketing materials and collateral for launches. Coordinate launch events to drive product visibility and engagement. Location This position is based in San Francisco, California.
Full-time|$200K/yr - $255K/yr|On-site|San Francisco, CA
About AnthropicAt Anthropic, our mission is to develop AI systems that are reliable, interpretable, and steerable. We strive to ensure that AI is safe and beneficial for our users and society. Our rapidly expanding team consists of dedicated researchers, engineers, policy experts, and business leaders collaborating to create advantageous AI solutions.The Creative Studio, Anthropic's internal creative team, is responsible for the brand representation of Anthropic and Claude. We value craftsmanship and embrace the use of AI where appropriate. As our team grows, we are seeking talented individuals to contribute to our mission. The stakes are high, and there is ample opportunity to shape our journey.About the RoleAs the Video Director for Product Launches at Anthropic, you will take charge of the creative vision and execution of video content for key events, including model launches and product unveilings. Your role will encompass the entire production lifecycle, from concept development to final delivery, as you bring a storyteller's perspective to intricate technical topics, crafting narratives that make transformative AI engaging and approachable.This position operates in a dynamic environment where launch timelines are tight and quick turnarounds are essential. You will need to make decisive creative choices swiftly, adjusting to changing priorities and delivering high-quality results under pressure.You should be adept at assessing the communications required for a launch and developing a video strategy accordingly, executing it to the highest standard. You will lead crews confidently, guide collaborators through uncertainty, and ensure the successful completion of projects even with time constraints.ResponsibilitiesDirect and manage video production for model and product launches, from creative brief to final output, often under tight deadlines.Generate innovative concepts, treatments, and narrative strategies that effectively convey complex AI capabilities through relatable and compelling storytelling.Lead and coordinate production crews on set, including Directors of Photography, camera operators, sound technicians, lighting experts, and other team members.Collaborate with marketing, product, and communications teams to ensure alignment between creative direction and launch objectives.Oversee post-production processes, guiding editors, colorists, and sound designers to realize the creative vision.
Full-time|$190K/yr - $190K/yr|On-site|Boston, Massachusetts, United States, New York, New York, United States, San Francisco, California, United States
ClearView Healthcare Partners is a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurgaon. We specialize in serving clients within the biopharmaceutical, medical device, and diagnostic sectors, providing exceptional strategic decision-making support across a wide array of business challenges. Our mission is to empower companies to meet their business goals through actionable insights and recommendations.*Agency submissions are not accepted for this position at this time.The Launch and Commercialization (L&C) Team brings specialized expertise and comprehensive support to transform innovative drugs from concept to successful market introduction. Leveraging our in-depth understanding of market dynamics, clinical insights, and commercialization strategies, we develop customized launch and customer engagement plans that yield lasting results for our clients. With a proven track record of successfully launching over 100 new molecular entities and indications, ClearView's Launch and Commercialization team stands at the intersection of impact and innovation.Project Lead (PL) Role OverviewResponsibilitiesOversee 2 to 5 projects simultaneously, managing all related responsibilities.Lead a diverse array of project types typical to ClearView, providing support in unfamiliar project areas while instilling order and structure.Exhibit outstanding project management capabilities by identifying issues early, crafting effective internal and external agendas, and preventing last-minute crises.Enhance the quality, clarity, and simplicity of team deliverables by offering early guidance, employing hypothesis-driven thinking, and refining narratives and visuals for maximum impact.Engage proactively with leadership, fostering thought partnerships early and raising any potential concerns regarding client or team experiences.Ensure a consistently positive experience for all team members.Address real-time problem-solving challenges by generating hypotheses collaboratively with colleagues, leadership, and clients.Dedicate time to mentorship both within and outside the project environment, committing to high-quality coaching.Embody and promote the values of ClearView.Demonstrate contributions to firm growth beyond project delivery through internal initiatives and mentoring.Independently drive impactful client meetings through effective collaboration.
At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each member (whom we affectionately call Klaviyos) brings to our dynamic workplace. We believe in providing equal opportunities for success and value the unique contributions of every individual beyond conventional job requirements. If you find yourself closely aligned with our needs, we encourage you to apply. Discover more about life at Klaviyo by visiting klaviyo.com/careers and see how we empower creators to shape their own futures.We are seeking a passionate Product Marketing Lead who is eager to craft the narrative that defines Klaviyo in the marketplace.This pivotal role centers around our product storytelling. You will be instrumental in articulating the overarching narrative that unifies our products, platform, and vision, ensuring it is communicated clearly and consistently across all touchpoints—from product launches and marketing campaigns to keynote addresses and significant events.Your contributions will significantly influence how Klaviyo is perceived in the market, particularly among executive stakeholders and our internal teams. This involves a deep dive into our products, understanding the challenges our customers face, and translating this insight into messaging that is clear, compelling, and genuinely helpful.A central aspect of your role will be managing product launches. You’ll lead go-to-market strategies for major product and platform milestones, collaborating closely with Product, R&D, and cross-functional teams to transform innovation into captivating stories that drive excitement, adoption, and momentum.You will also play a key role in our flagship events and keynote storytelling, partnering with leadership to shape the narratives presented during Klaviyo’s most prominent engagements.If you have a knack for connecting the dots, care deeply about the art of communication, and wish to grow alongside a collaborative, fast-paced team, we would love to connect with you.
Full-time|$220K/yr - $270K/yr|On-site|San Francisco
fal is at the forefront of revolutionizing the generative AI landscape. Our mission is to enable developers and enterprises to effortlessly create, deploy, and scale multimodal AI applications with unparalleled speed, simplicity, and reliability.By integrating high-performance inference, orchestration, and observability into one cohesive platform, fal empowers organizations to launch innovative AI-driven products without the burden of managing intricate infrastructure.With swift adoption across various sectors and a generative media market projected to grow by hundreds of billions in the coming decade, fal is strategically positioned to become a cornerstone in the next era of AI innovation.About the RoleIn the role of Account Manager, Partnerships at fal, you will engage directly with our partner companies, particularly Model Labs, to facilitate successful model launches, infrastructure development, and program management. As the primary liaison for our partners, you will navigate the complexities of integrating AI infrastructure while ensuring the smooth launch and scaling of AI models. Your responsibilities will encompass marketing initiatives, co-selling opportunities, technical support, and program management, directly influencing revenue growth and profitability.As the main point of contact, you will collaborate closely with our partner companies to help them achieve their objectives, ensure satisfaction with fal's platform, and keep them updated on the latest industry developments. Success in this role will require a blend of strong business acumen, technical expertise, and the capability to lead intricate, cross-functional projects.What You’ll DoPartner Relationship Management: Cultivate and manage robust relationships with key stakeholders at partner organizations, ensuring alignment on business objectives and promoting long-term success.Drive Model Launches: Oversee the effective deployment and scaling of generative AI models with partners, coordinating with technical teams for seamless execution.Infrastructure Development: Collaborate with partners to design and implement infrastructure solutions that underpin their AI model deployments, ensuring reliability, scalability, and performance.Co-Selling and Marketing: Partner with stakeholders on joint marketing initiatives, co-selling opportunities, and product integrations to drive revenue growth.Program Management: Lead the execution of the Model Launch Program, managing timelines, deliverables, and cross-functional collaboration to ensure project success.
Full-time|$74.8K/yr - $110K/yr|Remote|San Francisco, CA; New York, NY; Los Angeles, CA; Seattle, WA; Washington D.C.; Chicago, IL; United States - Remote
Join DoorDash's dynamic Customer Experience and Integrity team as a Senior Associate, where you will play a crucial role in ensuring our frontline support workforce is equipped for major company initiatives. You will oversee the readiness lifecycle, translating complex product launches and policy changes into actionable plans that empower our 15,000 agents. Your success will be defined by your ability to work autonomously, engage with cross-functional partners, and implement scalable changes that enhance our support network. Reporting to the Manager of Customer Experience - Readiness, you will be instrumental in maintaining exceptional service quality during periods of rapid growth.
Why Join Harvey?At Harvey, we're revolutionizing the landscape of legal and professional services by implementing transformative solutions that are both innovative and comprehensive. By fusing advanced agentic AI with a robust enterprise platform and extensive industry knowledge, we are redefining the way vital knowledge work is accomplished for years to come.This is a unique opportunity to contribute to a generational company during a pivotal moment in its growth. With over 1,000 clients across more than 58 countries, a strong product-market fit, and exceptional backing from our investors, we are rapidly expanding and establishing a new category in the industry. The challenges are ambitious, the standards are high, and the potential for personal, professional, and financial growth is unmatched.Our team is composed of highly skilled and motivated individuals who are deeply passionate about our mission. We operate with urgency and intensity, taking full ownership of the challenges we face — from initial concepts to long-term results. We maintain close relationships with our customers, working collaboratively to address real issues with dedication and care. If you thrive in dynamic environments, pursue excellence relentlessly, and wish to help shape the future of work alongside like-minded individuals, we encourage you to join us in building something remarkable.At Harvey, we are crafting the future of professional services today — and our journey has only just begun.Role OverviewAs the Senior Product Operations Manager, you will be the cornerstone of our product development lifecycle, ensuring seamless coordination and efficiency across all stages, from feedback collection to idea generation, alpha testing, product launches, and iterative improvements. You will play a crucial role in establishing cross-company processes and systems that unify Product, Marketing, and Go-to-Market (GTM) teams, driving collaboration and maximizing impact.Your ResponsibilitiesOperational Frameworks: Design and implement scalable processes that promote effective cross-functional collaboration and ensure smooth product launches.Customer Feedback Management: Create systems to gather, analyze, and prioritize customer feedback, translating insights into actionable product roadmap adjustments.Launch Coordination: Manage launch schedules to guarantee timely and impactful product rollouts, collaborating closely with marketing, sales, and product teams.Roadmap Facilitation: Coordinate roadmap planning by synthesizing inputs from key stakeholders, ensuring transparency and alignment across teams.Alpha Programs: Develop and oversee alpha testing initiatives, collecting feedback to refine products and prepare for broader releases.
About the RoleJoin the User Operations team as a Product Engagement Specialist, where you will facilitate seamless and successful product launches. This role requires you to work closely with both internal support teams and external partners, ensuring readiness and coordination throughout the entire launch process. You will develop and implement scalable systems designed to enhance efficiency, focusing on sustainable solutions over brute force approaches.This position is located in San Francisco, CA (hybrid model: 3 days in office) and includes relocation assistance.Key Responsibilities:Oversee product launch initiatives, ensuring effective execution and preparation across all teams.Create systems that allow for scalable launches and feedback, including automation, playbooks, and dashboards, to enhance long-term impact.Prototype and apply automation tools to streamline launch and feedback processes.Establish feedback mechanisms to gather insights from support channels, categorize them, and convey findings to Product and Engineering teams.Proactively identify risks associated with launches and devise mitigation strategies to maintain customer satisfaction and service quality.Collaborate with diverse departments such as Product, Engineering, Marketing, and Legal to align on objectives and readiness metrics.Monitor and report on the effectiveness of readiness and feedback systems, highlighting trends and actionable recommendations.Ideal Candidate Profile:Experience in coordinating product launches and operational initiatives, particularly in relation to customer support and external partnerships.Demonstrated ability to develop tools or automations that significantly reduce manual labor and can be scaled across teams.Proficient in data and technology, comfortable with prototyping and using new tools.Strong advocate for customer needs, capable of articulating user challenges into clear, actionable problem statements for engineering teams.Highly organized with the ability to manage multiple priorities and perform well in a fast-paced environment.
Join Airbnb as a Knowledge Management Manager, where you will play a pivotal role in enhancing the organization's knowledge-sharing practices and fostering a culture of continuous learning. You will be responsible for developing and implementing strategies that promote knowledge capture, sharing, and utilization across teams. In this role, you will collaborate with cross-functional teams to streamline processes and improve access to information, ensuring that all employees have the resources they need to succeed.
Join Profound as a Manager of Account Management for our Enterprise clients. In this pivotal role, you will lead a dedicated team, driving strategic account initiatives and fostering long-term client relationships. Your expertise will be instrumental in enhancing customer satisfaction and achieving growth targets.
We are looking for an experienced and dynamic Manager of Relationship Managers for our MidMarket segment at Intercom. In this pivotal role, you will lead a team dedicated to fostering strong client relationships and driving business growth. You will be responsible for setting strategic direction, ensuring team performance, and enhancing customer satisfaction through effective relationship management.
Full-time|$148K/yr - $225K/yr|On-site|Austin | Chicago | New York City | Salt Lake City | San Francisco
At Gong, we leverage cutting-edge AI technology to revolutionize the success of revenue teams. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and reliable system that collaborates with the world’s top revenue teams. Through the Gong Revenue Graph, AI-driven intelligence, specialized agents, and trusted applications, we empower over 5,000 businesses globally to gain profound insights into their teams and customers, automate essential sales processes, and increase their closing rates with greater efficiency. Visit us at www.gong.io for more details.Join us at Gong, where innovative products meet ambitious goals and passionate individuals. We are pioneering the future of revenue intelligence and seek those eager to contribute to what’s next. You will collaborate with a team that dreams big, acts swiftly, and values craftsmanship and camaraderie. Here, transparency and trust are fundamental to our culture, and every team member has the chance to make a meaningful impact. If you aspire to grow, innovate, and engage in work that truly matters, Gong is where you can achieve the pinnacle of your career.We are in search of a strategic, hands-on leader in Identity & Access Management (IAM) to establish and scale a contemporary identity program that ensures security while enhancing user experience. You will be responsible for the vision, architecture, and operations of IAM, ensuring that every Gongster has the appropriate access at the right time with minimal friction. This role involves leading and developing a team, collaborating closely with Security, IT, and GRC, and transforming identity into a business facilitator rather than merely a control point.
Full-time|On-site|San Francisco, CA; Sunnyvale, CA; Seattle, WA
Join DoorDash as a Manager of Technical Program Management where you will play a pivotal role in shaping the foundational elements of our technology initiatives. Your leadership will be crucial in guiding cross-functional teams, ensuring projects align with our strategic goals, and driving innovation within our technical landscape.In this role, you will oversee the planning, execution, and delivery of technical projects, while fostering collaboration across various departments. Your expertise will help us navigate challenges and enhance our operational efficiency, ultimately contributing to our mission of connecting customers with the best local restaurants.
Full-time|$250K/yr - $350K/yr|On-site|San Francisco, CA
About SuperhumanSuperhuman is an innovative AI productivity platform dedicated to unlocking the potential of every individual. Our suite of applications and intelligent agents integrates seamlessly with over 1 million tools and websites, including Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that comprehends context to provide automatic assistance. Since our founding in 2009, we have empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityAt Superhuman, we are on a quest to create the fastest and most enjoyable productivity experiences driven by AI. As we expand aggressively, our internal tech operations must evolve in tandem with our vision. We are searching for an Engineering Manager to lead our Land & Expand team within the Managed Growth division.The Managed Growth team is pivotal in enhancing our Sales-led business line. Established a year ago, this team plays a crucial role in delivering a Superhuman product suite that is enterprise-ready in terms of features, compliance, administration, and manageability. The Managed Growth division consists of four teams, and we are eager to find a manager to lead the Land and Expand initiative.In this role, you will:Lead and nurture a team of six engineers, offering mentorship, fostering career development, and establishing a culture of technical excellence. Your team will comprise four full-stack engineers, one Windows engineer, and one Mac engineer.Collaborate with sales and marketing to identify opportunities that enhance funnel performance and drive measurable growth.Oversee the development of Grammarly's enterprise feature set, facilitating our transition towards an agentic future with Go.Design and build the next generation of agents tailored for enterprise users.Engage deeply with your team on technical matters, contributing to design discussions, shaping architecture, participating in code reviews, and submitting small pull requests.
Full-time|$243.9K/yr - $286.9K/yr|Hybrid|Remote - USA
Are you ready to exceed your own expectations? At Coinbase, we are driven by our mission to enhance economic freedom worldwide. This is a monumental challenge that requires our utmost dedication as we develop the onchain platform that will shape the future of the global financial system.We are on the lookout for a unique candidate who shares our passion and believes in the transformative potential of cryptocurrency and blockchain technology to revolutionize finance. We seek someone who is motivated to make a significant impact, thrives under pressure alongside top-tier colleagues, and actively pursues feedback to continuously improve. If you are someone who faces challenges head-on and is ready to tackle our most complex problems, we want to hear from you!Our work culture is demanding and not suited for everyone. However, if you aspire to build the future with exceptional individuals who hold high expectations for themselves and others, this is the perfect environment for you.Although many roles at Coinbase operate on a remote-first basis, we are not exclusively remote. In-person participation is required several times a year during team and company-wide offsites to promote collaboration, connection, and alignment. Attendance is expected and fully supported.Security is a vital competency at Coinbase, and our Security Operations team vigilantly monitors all aspects of it. We confront some of the world's most sophisticated attackers daily to protect billions of dollars in digital assets, ensuring a secure and trustworthy experience for our customers and employees. As Coinbase expands globally, our team will grow accordingly, leveraging a mix of tools, automation, and strategic team development to safeguard the next billion crypto users.The Senior Manager, Adversary Management will oversee strategy, operational governance, and all facets of cyber threat intelligence at Coinbase, including supporting intelligence needs for Security Operations and other Information Security requirements. The ideal candidate will possess extensive technical expertise in threat intelligence, cyber fraud, and both blockchain (Web 3.0) and traditional (Web 2.0) threat landscapes. Reporting to the Senior Director of Security Operations, this leader will play a crucial role in protecting the Coinbase ecosystem, its products, and customers by defining and delivering actionable intelligence services that disrupt threat-actor activities.
Full-time|$250K/yr - $350K/yr|Hybrid|Hub - San Francisco
At Superhuman, we embrace a vibrant hybrid work model, allowing our team to enjoy focused work time while also benefiting from in-person collaboration that nurtures trust, innovation, and a robust team culture.About SuperhumanSuperhuman, the AI productivity platform, aims to unlock the Superhuman potential in everyone. With the integration of Grammarly, we offer a suite of applications and agents that enhance productivity across over 1 million applications and websites. Our innovative products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that comprehends context and provides assistance automatically. Founded in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to minimize busywork and concentrate on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityAs we rapidly scale, Superhuman is focused on creating the most efficient and enjoyable productivity experiences powered by AI. We are seeking an Engineering Manager to lead our Land & Expand team within the Managed Growth division, which is essential in driving our Sales-led business expansion.The Managed Growth team was established to enhance our Superhuman product suite for enterprise readiness in terms of features, compliance, administration, and manageability. This team, consisting of four sub-teams, seeks a manager to guide the Land and Expand initiative.In this role, you will:Lead and develop a talented team of six engineers, providing mentorship and fostering a culture of technical excellence. Your team comprises four full-stack engineers, one Windows engineer, and one Mac engineer.Collaborate with sales and marketing teams to identify opportunities that drive funnel performance and measurable growth.Oversee the development of Grammarly's enterprise feature set, facilitating our transition towards a more agentic future with Go.Design and create the next generation of agents that cater specifically to enterprise users.Engage deeply with your team on technical matters, contributing to design decisions, architecture discussions, code reviews, and occasionally submitting small pull requests.Qualifications:Proven ownership of engineering projects and ability to lead a team effectively.Expertise in software development, particularly in enterprise applications.Strong communication skills to facilitate collaboration across teams.A passion for AI and productivity tools.
Are you passionate about driving exceptional client relationships in the digital landscape? As a Manager of Account Management at Adyen, you will play a pivotal role in leading our account management team, ensuring our clients achieve their business goals through our innovative payment solutions. You will leverage your expertise to foster a collaborative environment, guiding your team to deliver outstanding service and support to our digital native clients.
Mar 31, 2026
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