About the job
SurveyMonkey seeks a Manager of Knowledge Systems & Automation based in Heredia, Costa Rica. This leadership role centers on shaping how knowledge is organized and how automation supports productivity across the organization.
Key Responsibilities
- Direct the development and daily operations of knowledge management systems.
- Align automation initiatives with company goals to improve workflows.
- Lead and mentor a team, promoting growth and collaboration.
- Work closely with multiple departments to understand needs and deliver practical solutions.
- Advance strategic projects that align with broader organizational objectives.
Requirements
- Background in managing knowledge systems and automation projects.
- Demonstrated experience leading teams and building a collaborative culture.
- Strong skills in communication and project management.
- Ability to work across departments to support business priorities.
