Mandarin/Cantonese Partner Onboarding Specialist at Fresha | Manila
FreshaManila
On-site Full-time
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Experience Level
Experience
Qualifications
Qualifications:Fluency in Mandarin and Cantonese is essential. Strong communication and interpersonal skills. Experience in customer onboarding or related fields is preferred. Ability to work autonomously and manage multiple tasks efficiently. Proficiency in data management and software tools.
About Fresha
Fresha stands as the premier marketplace platform for beauty and wellness, earning the trust of millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists utilizing our services, we have successfully processed more than 1 billion appointments to date.
Headquartered in London, United Kingdom, Fresha operates 15 global offices across North America, EMEA, and APAC.
Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses, while providing beauty and wellness professionals with an all-in-one solution to manage their operations through intuitive software and financial technology.
Fresha’s ecosystem equips merchants with the tools necessary to run their businesses effortlessly, facilitating appointment bookings, point-of-sale systems, customer records management, marketing automation, loyalty programs, inventory management, and team management.
Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands like Instagram, Facebook, and Google.
Role Overview:
In light of our exciting growth trajectory, Fresha is seeking a dedicated Mandarin/Cantonese Speaking Partner Onboarding Specialist to join our dynamic global team during this period of rapid expansion.
Reporting to the Professional Services Team Lead and collaborating closely with our Business Development and Account Management Teams, you will be responsible for ensuring a smooth onboarding process and the accuracy of data migration for all our partners joining the Fresha Ecosystem through various channels.
This position is ideal for an individual who thrives in a fast-paced and constantly evolving environment. If you enjoy working independently, embrace challenges, and seek to make a significant impact, we want to hear from you!
About Fresha
Fresha is the leading platform for beauty and wellness services, revolutionizing how consumers connect with local businesses. With a commitment to innovative solutions, we support our partners in achieving operational excellence and maximizing their revenue potential.
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