About the job
One Medical blends in-person and virtual care, on-site labs, and programs for preventive health, chronic condition management, and mental health. For over fifteen years, patients have turned to these services for a more accessible and affordable healthcare experience. Since joining Amazon in February 2023, One Medical has focused on expanding its reach and improving health outcomes. The company values diversity, growth, and a supportive workplace for every team member.
Role overview
The Medical Assistant Team Lead acts as the onsite leader at the Hoboken, NJ practice. This position guides a team of medical assistants, supporting them in providing patient care and ensuring daily operations run smoothly. Responsibilities include managing scheduling, overseeing inventory, and handling facilities needs. As the subject matter expert on clinical workflows, the Team Lead serves as the main contact for daily clinical operations and helps the team adjust to ongoing growth and change.
What you will do
- Lead and support medical assistants in delivering patient care
- Oversee daily operations, including scheduling, inventory, and facilities
- Promote best practices and uphold operational standards
- Serve as the primary resource for clinical workflows and daily operations
- Encourage a culture of patient-centered, high-quality care
- Communicate effectively with patients and team members
Requirements
- Background in customer service and administrative support
- Experience guiding teams through change and growth
- Strong communication abilities
- Dedication to high standards in patient care
Location
This role is based in Hoboken, NJ.
