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Medical Receptionist - Patient Experience Specialist

Sono BelloJacksonville, Florida, United States
On-site Full-time $15/hr - $18/hr

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Experience Level

Entry Level

Qualifications

Key Responsibilities:Provide exceptional customer service and administrative support. Welcome patients and offer refreshments. Check in patients and ensure the schedule accurately reflects their appointment status. Check out patients and assist in scheduling follow-up appointments. Maintain the schedule book and ensure all records are organized. Connect visitors with the appropriate staff to address their needs. Conduct appointment confirmation calls. Prepare daily patient charts for upcoming appointments. Manage inventory of front office supplies. Monitor emails and direct them to the relevant team members. Keep the front desk and lobby areas tidy. Handle billing tasks including processing payments and preparing cash deposit slips.

About the job

Sono Bello operates nationwide in the cosmetic surgery field, with a team of over 185 board-certified surgeons. The group has completed more than 300,000 laser liposuction and body contouring procedures. Their mission centers on helping people reach their body goals and enjoy life more.

Work-life balance

  • No holiday or night shifts are required, making it easier to maintain personal time outside of work.

Work environment

  • The setting is positive and supportive, with patients who are motivated to make changes in their lives.
  • Team members benefit from the resources of a large company while enjoying the close connections found in a smaller practice.

Professional growth

  • This role offers experience in the expanding aesthetics industry.

About Sono Bello

At Sono Bello, we specialize in cosmetic surgery, combining cutting-edge technology with an unwavering commitment to patient care. Our team of expert surgeons transforms lives through advanced body contouring techniques, ensuring that each individual feels confident and empowered.

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