Medical Virtual Assistant / Intake Coordinator

remote-vaRemote — Philippines

Remote Full-time

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Experience Level

Experience

Qualifications

Strong organizational skills, attention to detail, and a commitment to patient confidentiality are essential. Proficiency in using EHR systems and experience in a healthcare setting is preferred but not mandatory. Excellent communication skills, both verbal and written, are vital to effectively interact with patients and healthcare professionals.

About the job

Medical Virtual Assistant / Intake Coordinator

Job Type: Full-time / Part-time Location: Remote

Job Overview:

As a Medical Virtual Assistant / Intake Coordinator, you will play an essential role in enhancing patient care through effective intake processes and robust administrative support. Your responsibilities will include managing patient information, scheduling appointments, and facilitating communication in a dynamic healthcare environment.

Key Responsibilities:

Patient Intake Management: Accurately collect and confirm patient demographic and insurance details.
Appointment Scheduling: Efficiently coordinate and schedule appointments with healthcare professionals.
Medical Record Handling: Ensure meticulous data entry and management of patient records in Electronic Health Record (EHR) systems.
Insurance Verification: Assist in confirming insurance coverage and eligibility for medical services.
Patient Communication: Manage inbound and outbound calls, addressing inquiries with professionalism and empathy.
Pre-Appointment Preparation: Compile necessary medical histories and documentation prior to consultations.
Coordination with Healthcare Providers: Enhance communication between patients, providers, and insurance representatives.
HIPAA Compliance: Uphold confidentiality and ensure compliance with healthcare privacy regulations.
Administrative Support: Provide assistance with medical billing, claims processing, and other administrative tasks as required.

About remote-va

remote-va is a leading provider of virtual assistant services tailored for the healthcare industry, dedicated to improving patient care and operational efficiency through innovative solutions and a highly skilled workforce.

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