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Menu Quality Control Specialist

TarroManila
On-site Full-time

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Experience Level

Entry Level

Qualifications

- Exceptional attention to detail and a strong commitment to quality.- Ability to effectively communicate with team members and contribute positively to a collaborative environment.- Passion for the food industry and a strong understanding of menu design and customer experience.

About the job

About Us

At Tarro, we are dedicated to empowering small brick-and-mortar restaurants by alleviating the operational challenges they face. Our mission is to establish seamless connections between restaurants and their customers through our innovative ecosystem, which includes AI-driven order taking, delivery solutions, payment processing, and point-of-sale software. By blending technology with human touch, we address the real-world issues that small business owners encounter.

Customer success is at the forefront of our efforts, and we believe that when our customers flourish, so do we. The restaurant industry in the U. S. represents a market worth over $1 trillion, yet it remains largely underserved by technology. We are committed to ensuring that small restaurant owners have access to the same high-quality technologies as larger chains, but at a more accessible price point.

Having maintained profitability for almost a decade, Tarro has experienced a remarkable 5x revenue growth in the last four years. As of mid-2022, we were valued at $450M and have continued to see significant expansion in customer acquisition, product development, and workforce. Thousands of dedicated restaurants trust Tarro to support their success, contributing to nearly 20 million satisfied customers. We are proud to be recognized as one of Built In’s top companies to work for in 2023.

To explore our culture, values, and how you can join us in helping small restaurants thrive, please visit us here!

What We’re Looking For

We are seeking a detail-oriented and enthusiastic entry-level team member to join us as a Menu Quality Control Specialist. In this pivotal role, you will act as the final gatekeeper of quality, ensuring that restaurant menus are accurate, consistent, and user-friendly before they go live on our platform. You will work closely with various internal teams to guarantee an exceptional experience for both restaurant owners and their customers. This is an ideal position for individuals passionate about food, technology, and delivering high-quality results at scale.

What You’ll Accomplish

  • Conduct reviews and audits of digital restaurant menus prior to publication to ensure accuracy and consistency.

  • Identify and rectify typos, formatting issues, and inconsistencies in menu data. Utilize internal tools to validate menu entries, pricing, categories, and item details.

  • Collaborate with Menu Operations, Implementation, and other cross-functional teams to ensure seamless menu integration and updates.

About Tarro

Tarro is a forward-thinking company committed to enhancing the experiences of small restaurants by providing them with advanced technological solutions. Our suite of products is designed to simplify operations, enhance customer interactions, and ultimately drive business success. With a focus on customer satisfaction and innovative technology, we strive to level the playing field for small businesses in a competitive market.

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